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New T general manager actually takes the T

DaveyDaveySo Richard Davey says he has a pretty good idea how to increase ridership on the system: Get the trains to run on time. And when that doesn't happen - make sure riders know what's going on.

Davey spoke briefly to reporters today at Back Bay station. He says he takes the T every day now to get to his current job as general manager of the MBCR, which runs the region's commuter-rail trains. He gets on the Green Line at Hynes, and then transfers at Park Street for the Red Line to South Station. He was introduced by state Transportation Secretary Jeff Mullan, who said the MassDOT board will vote Thursday on his recommendation to appoint Davey as general manager.

Davey actually listed safety as his top priority at the T, followed by customer relations, building up trust among employees, innovation in services and maintaining steady finances.

He added that keeping riders informed when things do go wrong is vital. "As long as we're communicating with people, people are generally receptive," he said, adding he was unfamiliar with this morning's Red Line snafu.

Davey, 36, grew up in Randolph.

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Comments

Well now I have a face to blame when I see him on the green line!

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The "let's spend millions of federal and state dollars on Security Theater" kind of safety? Or the "let's spend money on actually repairing and maintaining our transit equipment" kind of safety?

Deaths in the entire history of the MBTA system due to terrorism: zero.

Also:

So Richard Davey says he has a pretty good idea how to increase ridership on the system: Get the trains to run on time.

So, how's he going to do that? Ahhh:

safety, customer relations, trust among employees, innovation in services and maintaining steady finances!

Wait...that has fuck-all to do with getting trains to run reliably, don't it?

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jesus give the guy at least one day before you jump all over him. The fact that he rides the T is enough for me to be optimistic about his leadership....

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Eliminate the noise on the T would be a good start. Eliminate the drone of announcements (now featuring advertisements). Apply the ban against loud radios to MP3 players that leave the trains sounding like a nests of mosquitoes.

The T is horridly loud these days. Speakers are barking non-stops announcements, oblivious, self-centered riders play their MP3 devices so loud that they pierce the ear.

It is insane.

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