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Signal troubles at Government Center dash dreams of getting to work on time for some Green Line riders

It's a-busing we go between Kenmore and downtown stations as the Green Line sits moldering underground due to the ever popular signal problems.

Robinite took this photo from one of the emergency shuttle buses at Kenmore. Notice how almost nobody's smiling? Notice how her bus isn't moving?

Crammed Kenmore

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Comments

Latest from the Green Line frequency is that they are now running trains with manual block clearance (inspector holds train at given point until released). The current blocking is:

Lechmere to North Station
North Station to Government Center
Government Center to Park Street
Park Street to Boylston
Boylston to Copley

No word given on blocking west of Copley. BC trains were being turned back at Blanford Street, C&D trains were being turned at Kenmore. Alternate trains on all lines are now continuing into the subway

Inbound E trains are being held at Prudential until given manual clearance to proceed into Copley.

Gonna be a long morning.

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the dispatcher changed the game plan again. Blocking is still the same, but westbound Lechmere service is being looped at Government Center (Brattle Loop). All eastbound Riverside trains are now being looped at Kenmore, and all eastbound BC and Cleveland Circle trains are now being looped at Government Center.

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At 9:25, Rich Davey tweeted:

Thanks for your patience this am, radio failure on the GL which has knocked out signals in the downtown core - RAD

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Green Line signals are NOT tied into the radio system. As one can figure by reading my previous two posts, the radios are working just fine.

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Conor Olmstead tweets:

Bet I still got to the red line quicker than if I had waited at Kenmore.

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and we just did our second loop around Trinity church... ugh

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Now they're punishing the entire city because of those jagoff teenagers on the B line yesterday.

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always a problem every day, but lets keep building that south coast rail that will be slower than a bus.

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This is the important point to make. As much as I would like to see an expansion of public transit around here, there is not enough money to do that just now.

How many more signal failures, fires and other nonsense/hazards do we have to tolerate before the Legislature gets the message that the T has inadequate resources to function with even a minimal level of reliability? As I have said before, I really hope it does not have to come to several people dying before there is action, but that seems to be what we are headed for.

Also, where are the Chamber, Mass TLC and other industry groups or large employers? Why aren't they taking advantage of the election season to say, "hey, knuckleheads, we're taking productivity losses in the millions of dollars a year (some of which would go back to you in taxes) because of a transportation system that you are allowing to disintegrate before our eyes. Fix it!"

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the media would finally come around and recognize what such "necessary" programs like cell-phone access, wi-fi on commuter trains, and real-time information applications truly are. Unnecessary and mostly useless gimmicks that allow the T to divert the public's attention from the the real and serious problems facing the system.

Let's start focusing on fixing what's wrong with the system, and make meaningful increases in capacity and reliablilty - which benefit ALL USERS, not just those with the latest technology.

For the record, I finally bought a smartphone (but not an overpriced iPhony with the overpriced monopoly service plan), and have been using it for the last two months. In that time, there's only been one free T app that works with the phone (most everything out there is monopolistic iPhony based stuff), and I've been able to reliably connect to the T's wi-fi less than half a dozen times.

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The real-time bus tracking is far from a gimmick, and can totally change the bus-riding experience, especially for buses whose routes and prone to congestion. And the NextBus site is available via basic mobile web browser, and also via text messaging, so no need for the latest and greatest smartphones to access the data.

That's not to say that features such as the bus tracking should be added at the expense of maintenance.

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directed at the recent subway "real time" rollout, and the proposed commuter rail "real time" rollout. Subways and commuter rail run on fixed rights of way, so there should be very limited varability in their schedules - thus no need for a "real time" system". Run the trains frequently enough so that if you get to the platform at X, you only to need to wait no more than Y for your train to arrive.

And if there's a problem keeping schedule (like today's Green Line fiasco), use the PA system and message boards to inform the passengers.

BTW, my comment about application availablity was based not just on the T's apps, but issues I've had with trying to get other apps. Like the small print that states "free for iPhony only - pay big fee if you have any other phone".

And yes, I realize that application incompatability among different phone systems (plus the fact we have to have so many different systems in the first place) this is not an MBTA issue, but I feel it's an issue that the public and media doesn't want to address.

for the record - I normally don't use T buses, so the NextBus application would be of limited benefit to my daily commute.

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I've met the people involved in the real-time project - both of them. I'm doubting devoting their resources to other tasks (such as getting Green Line signals to work) would make much of a difference. In the meantime, the smart thing they did was to open up the data - which the T was already paying for for internal purposes - to outsiders, so that they can do all the heavy lifting on applications. And now you've got a lot of riders out there who do take advantage of these apps. Every little bit helps.

As for cell-phone coverage, the wireless providers are paying the T to install antennas or repeaters or whatever it is in the tunnels. Extra revenue! If you're a Verizon customer, blame them for not wanting to pay the T for access like AT&T and [insert name of other carrier here: T-Mobile? Sprint?]. Or make like me and become an Orange Line rider (yeah, you can lose service at the hard-core downtown stations, but most of the line is effectively covered).

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The fact is, regardless of who's paying for the cellphone wiring or developing the applications, the T has decided that spending time and resources (however limited) negotiating with the cellphone vendors or working with the application developers is a higher priority than providing adequate and reliable TRANSPORATION service to its riders.

It's kind of like a person who's told their car needs a new timing belt, but decides the old belt can last forever. So they buy a new stereo instead. Nice amenity, but hardly an effective subsitute.

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You're missing his point here. Realtime train data an enormously helpful resource for riders, and in the three days I've been using MBTAInfo, it's become one of the two or three most helpful features of my phone. Meanwhile, all it's cost them two dudes working for six months to open up data (that is already available and paid for) to the public. If they had diverted those resources into train repair or track work, it would have been swallowed into the void with nothing to show for it.

There are plenty of things to gripe at the MBTA about, but a low-cost high-reward service for riders isn't one of them.

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to the individual rider who avails themselves of the service. But actually putting more trains into service in the first place would be a far more effective way to maximize the potential for all trains running on schedule consistently. By providing a real improvement in the TRANSPORTATION SERVICE, this would benefit all users of the system.

Why? Because the current "maximum number of people on the mininum number of vehicles" philosophy T management has insures that trains will be overcrowded. Overcrowded trains results in longer times in stations, and thus, slower service. Thus, adding more trains will actually speed up service. And, no, I'm not advocating the T should add so many trains that every passenger will be able to get a seat. But requiring people to wait ten to fifteen minutes for a train during rush hour, only to find they can't get on it because it's so crowded, and then stating - well, it's OK you have to wait so long we have an app that tells you how long you'll be waiting - is not the right solution to efficently moving people either.

Leaving the perceived benefits of "real time info" systems aside for a moment, it is clear to me that as long as we have a management that places a higher priority on "glitzy quick-fix" solutions to divert the customer's attention from the elephant in the living room than actually dealing with the elephant head-on, sadly, it's unlikely we'll see any reasoned response from the T to prevent problems like those that occurred this morning from happening again.

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Well, if the T didn't get cell phone service int eh subway, we wouldn't be able to tweet all about the poor service we're getting :-)

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greenline drivers would finally be able to send texts in the tunnels!!!

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Just another argument for regular commuters to ride a bike to get downtown to work. Most workplaces have showers these days or at least a place to clean up before work. Give it a try someday. It's awesome energizing exercise before your grueling day at work and you'll get downtown in 15 minutes no matter what's happening with the T and/or traffic.

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Spout this in April, and maybe I'd listen. Tell me this in October, with winter right around the corner, and... yeah.

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But your point is well taken. Riding in the winter is a daily call for me and others I know. Sometimes it is wonderful to get that dying sun in the face, sometimes it is safer than icy sidewalks getting to the T station, and sometimes it just plain sucks and isn't worth it.

There are also scheduling issues - not every workplace is so flexible as to allow for a 8:30 grade school drop off, followed by a 30-60 minute bike ride and then a shower.

When the Red Line tanks between Alewife and downtown, I have noticed that people leave the stations, grab their bikes, and get on the roads in substantial enough numbers to make people wonder what is going on.

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I bike everyday in the winter. Yes, it can be tough, but it's still 10x better than the T.

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To piggyback on the previous reply:

I am genuinely curious, what do you do in the winter? What about other people who are more casual bike commuters than you?

I ask because understanding what you do in the winter would help me consider biking as an option. Right now I just don't know what options bike commuters have for about 1/3 of the year.

Thanks in advance

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I am a true casual bike commuter. Well at least in the weather sense.
Never commute in the rain, and because of the distance I don't do it
a lot.

I bike from Harvard (the town, not the school) to Boston at night when
the light is good until 6:30 (The street lights are good in Lexington,
Arlington, and Boston and the drivers know night time bikers better. That
and the short sight lines of whindy roads out in the country are much worse in the dark). Take the train from Boston to Billerica (Ya, the T but it is
pretty reliable going out bound early in the morning). Then take the
T at night from Ayer to Boston when the light isn't good (November til
April).

A good quality front light and rear light is good to have.
Good quality clothing is pretty important. Two layers of gloves.
I wear two layers of wicking clothing (I am biking at 20 miles and
get pretty sweaty). Wear shoe covers (I am on the road 90 minutes) because
all that time in the cold is tough on the feet. I actually do the 20
miles in the cold with blue jeans.

Summary
1) Good lights
2) Wear the right clothing.
3) If dressed right, don't worry about the cold - you generate enough heat
4) Don't bike on icy days - the falls are murder. But there are plenty
of dry days.
5) I like the winter biking better then 95+ degree biking.

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I can walk or ride my bike to the commuter rail (1 mile) or to Davis (2.5 miles).

I walk to any of three buses to Wellington, Davis, or Sullivan.

I can walk to the Commuter Bus to Haymarket.

When my husband worked at Kendall, we sometimes used the carpool lane on 93 when the weather was extreme.

I also have a place to store my bike at work if I don't want to commute both ways in a single day.

I think the key is to have multiple options. If you end up buying a T pass three months out of the year and using a charlie card when it rains now and again the other nine months, you might find that is worth it.

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For the record, I biked all but three days last winter (when I was sick.) I'm also very casual about it. (I don't use any special gear.)

Most of my usual routes are clear and dry most of the time. I do have to make some detours though, like around my favorite bike path which isn't cleared in the winter.

I don't winterize my bike at all, though it has fenders and good lights.

I don't wear any special gear. Only a fur cap, a scarf over my face, thin gloves with wool mittens over them, wool socks, and my regular winter jacket.

That's it. Cycling in winter is actually easier than walking and/or taking the T. If you feel cold, go faster. (This doesn't work if you are walking on a icy sidewalk or waiting for the bus.) It's also easy to maintain a constant temperature and constant speed. (Much harder to dress for a wait at the bus stop AND for one at Park St.)

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BTW, Dottie, who writes Let's Go Ride a Bike has a great guide (with a phenom video!) for winter commuting here:

http://letsgorideabike.wordpress.com/2009/11/16/ho...

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The late, great Sheldon Brown used to say "Boston is great for cycling 10 months out of the year, but July and August are just too hot".

I'll ride all winter as long as there isn't snow or ice on the roads. The cold isn't that much of a problem. Just dress warmly, perhaps like you would for skiing. The only specialized clothing I wear is a balaclava, which is a hood-like thing, similar to a ski mask but without actually covering your nose or cheeks. Other than that, I just wear regular winter clothes (if it's really cold, I might double up on socks or put on long underwear). My T commute involves waiting outside, and I actually feel warmer on the bike, with my body moving and producing its own heat, than I would standing around waiting for a trolley.

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Most workplaces have showers these days or at least a place to clean up before work.

You just made that up. Most small businesses have showers? Seriously? Not everyone works on State Street.

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The program where I work, a building about 10,000 square feet, does not contain any showers.

The last place where I worked, about 40,000 sf and housing multiple programs, also didn't.

Actually, I've never worked at a place with a shower, except for residential programs and locked hospitals, and those were for the use of the residents only.

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We have one where I work, but we went back and forth on whether we needed it and the building owner thought it was odd that we wanted one.

It gets used by joggers, cyclists, and the odd visitor or traveler coming off a red-eye flight.

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I've had pretty good luck over the years having buildings with showers. There was a 2-3 year period where I didn't have one at work and had to join a health club down the street just for the shower.

I approached the building owner about putting one in. You would think it would be simple, right? NFW. With all the regulations that have to be followed for the installation, it would have cost a ton of money - too much for the size of the building (mediumish suburb 3-story building).

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Which is where a regulation requiring new buildings to have them comes in. I think DC or NYC has that. Doesnt solve the problem with old buildings, but its a start

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The MBTA told us at Kenmore that a "power faliure" had shut down the undeground portion of the Green Line. They told us to use the shuttle buses. Nothing about signal problems. I walked from Kenmore to Washington Street.

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No power for the signals is both a power failure and a signal failure. The power for the signals is from a different voltage/source compared to the power that moves the trains.

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I'm sure you're right, but, the MBTA was telling inbound folks at Kenmore a different story than what others were saying above.

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"power failure" and "signal failure" convey two completely different messages to the average rider.

With the current system on the Green Line, you can still run the trains (although slowly) if you don't have signal power. The term "power failure" implies that the trains can't be run at all, whihc is not the case here.

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FAIL

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I was at Arlington for 25 minutes. A train would come every 5-10 minutes, until I realized that no trains had been by on both sides. I left the platform to find an MBTA employee, and he told me that there were going to be big delays. I ended up walking to Back Bay station to take the Orange line to work.

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Glad I have the Vespa!!

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But my thoughts exactly.

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If the bike share system would have launched as planned last spring, everybody would have gotten to work on time.

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One person in that photo is, in fact, smiling. First row of people outside the window, second from bottom.

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Although maybe she's grimacing? :-). I guess I was so focused on the two grumpy women in the foreground I missed her.

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