Rhea Becker reports she was feeling kind of bad when a woman who turned out to be a Dutch tourist asked her if she knew of any nearby coffeehouses and all she could think of was a Starbucks:
I told [her] that I don't like to recommend chains. In fact, when I visited Amsterdam a few years ago, I loved the multitude of little cafes all over the city, all independently owned. She countered with, "But you don't know what you're getting in each of those cafes. The coffee could be bad. With Starbucks, you know what you're getting."