A story in the Globe today has the following headline and sub-headline:
Verizon to pay $800,000 settlement
Phone company says cities, towns were overcharged because of software
But as Steve Garfield notes, that's wrong, because as the story itself says, the problem was that employees entered the wrong data into the software:
It's human error. The 'software' doesn't make the error, a human does.
Having newspaper headline writers write captions for stories about software is like having politicians write legislation about the internet.