Grinning automaton at Logan meant to be friendly but is really kind of creepy

This is "Carla," now stationed at the main security checkpoint at Terminal E. Massport claims she's making the security line "a little easier and more fun," in part because TSA agents will no longer have to bark at people tell people to throw out their Big Gulps, but this is Boston and that's a security line, why is she smiling so much?

But here's an idea: Install Carlabots over fare machines at T stops, grinning madly as she explains how to add value to your CharlieCard. Or even better, install her in all the CSA booths and just grin wildly as she spouts random instructions and alerts. Now that would be something.

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    jacket, bag, too fast ...

    In defense of the TSA, my daughter probably got scared and started to cry because of the frustration level of us parents, not because of their direct interaction.

    On the other hand, the TSA asking to have a 4 year old take off her jacket,
    complaining that she walked through the detector too fast, while the baggage carousel stalled our bags, could we please go back and push our bags, etc etc etc, was just a bridge too far.