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School superintendent vows no repeat of busing nightmares next year

School Superintendent Carol Johnson has released details of plans to ensure more students get to school on time in the coming school year.

For starters, BPS has already started mapping out bus routes for the fall, rather than waiting until later in the summer. BPS blamed new routing software for a busing crisis that saw hundreds of students getting to school seriously late, if their buses showed up at all.

Part of the planning process will involve making sure drivers actually have enough time to get from one stop to the next.

Also, transportation staff underwent customer-service training, more operators will be brought on in peak hours to actually talk to parents wondering where their kids are and the whole system has been tied into the Mayor's Hotline call-tracking system.

Also, BPS has declared June as BPS Bus Driver Appreciation Month. Parents and students will be asked to write letters of appreciation to their bus drivers, who work for a contractor named First Student. BPS will soon ask for bids to run its buses when First Student's contract expires next year.

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.sgstn stenographic stenonote record of the public meeting available, email city.council at cityofboston.gov

---------- Forwarded message ----------
From: Braga, Ann Hess
Date: Thu, May 24, 2012 at 4:51 PM
Subject: This week's Steno File

Good afternoon –...
...
[Stenographic record. Wednesday 23 May 2012 public meeting on schools. Boston City Council.]

Ann H. Braga, Esq. MPA
Staff Director
Boston City Council
Boston City Hall, 5th Floor
One City Hall Square
Boston, MA 02201
Office 617 635-3625
Fax 617 635-4203
Cell 617 828-3170
Web
http://cityofboston.gov/citycouncil

Have a great day!
email
city.council at cityofboston.gov

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