What the Globe didn't tell you about the psychologist the new head of the T met with
UPDATE: File this under: Hello, Sweetheart, Get Me Rewrite. The headline on the online version of the story, which is what set me off, is "New T manager underwent professional counseling in Atlanta," which has a much different tenor than the print headline: "T's pick for chief faced scrutiny."
Read the lead story in the Globe today and you're left with the impression that the Globe is like: OMG, we just hired a crazy lady to run the T!
What the Globe only sort of explains, though, is just what sort of counseling the Business Psychology Company LLC does. Fortunately, even on a Sunday morning, any joker with an Internet connection can use the Googles for research. And here's what one joker found:
The Business Psychology Company does not help people with psychological problems (although why that would be a problem even if it did is another matter). No, what Dr. Terry "Doc" Dockery, who is the Business Psychology Company, does is to help companies improve their processes (those TPM cover sheets don't write themselves, people):
Terry works with Top Decision Makers (CEOs, Presidents, and Unit Managers) to improve the individual and team performance of their leaders, which inevitably results in improved organizational performance and profitability. Essentially, Individual performance x Team performance = Financial Performance.
His client list includes the Atlanta Symphony Orchestra, Coca-Cola, the US Chamber of Commerce and the YMCA of Cobb County. One of his testimonials reads:
Terry's evaluation of our key management personnel gave us insight into the strengths and weaknesses of our organization and allowed us to make critical changes that, in retrospect, saved us considerable money and internal conflict.
In other words, while Doc may have a degree in psychology, how he really makes his money is as a management consultant. But "New T manager met with management consultant" probably wouldn't cut it as a front-page story in the Globe.