Blanchard's of Allston on Harvard Avenue has posted an apology and explanation for the way some customers wound up having their credit cards used for transactions halfway around the world.
Initially, reports from the experts were that there was no evidence of a data compromise in the Blanchard's systems. After receipt of still more recent complaints, Blanchard's continued with further investigation by another independent IT expert and malware in point of sale software was discovered on Friday.
Once the malware was discovered, the company immediately took down its primary credit card terminals. Blanchard's continues to investigate, but it believes that the issue was contained by Saturday and the malware neutralized and removed. At that time, the credit card terminals were brought back up.
Blanchard's continues to work closely with payment card brands and issuers to identify the accounts that may have been compromised, so issuers can employ enhanced fraud security measures immediately on potentially impacted accounts. In addition, the company is assisting federal and state law enforcement authorities with their investigation.