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Will new Rosebud find easy sledding?
By adamg on Sat, 09/27/2014 - 12:13pm
Photo by Stevil. See it larger.
Molly Galler gives the re-opened and completely revamped on the inside Rosebud a resounding meh. Homemade biscuits with honey butter were "pure nirvana," but the service was "painfully slow."
Photo copyright Stevil. Posted in the Universal Hub pool on Flickr.
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Comments
Always wanted to sit in there
Always wanted to sit in there during a raging snow storm with no work to worry about getting to ,but alas some of the lads are gone now , just wouldn't be the same. Cha Cha , Kid , RIP !
Adults should not say "meh"
This must die. Please. For the love of God.
Meh.
Adults shouldn't be so judgemental about trivialities. Lighten up Francis.
I concur
"Nom" is another one. I mean buy a fucking thesaurus!
short for "nom de plume"
i.e. pseudonym. What's wrong with this?
Different nom
In this case, it refers to phrases such as nom nom nom, which some people find less than totes adorbs.
I like nom.
Would I use it to write about food? No, but I enjoy it's Cookie-Monster etymology and its sense of heart, take no prisoners enthusiasm. And it's better than yum, yummy, yummo and all relateds.
Tell it to Rex Stout ...
... and Nero Wolfe.
Rosebud had been open for all of four days when
this person wrote her review. Panning the service in the first week? One visit? Amateurish. Gonna guess she's never worked in a restaurant. For future reference, here are some tips on how to write a review like a pro instead of like an idiot Yelper.
In fairness..
..the service there has always been horrible
Yes, but it's under new ownership
They deserve a pass on bad service because it's Week One, not because the previous regime delivered bad service.
This
.
This.
This is not a review--it's a, dare I say, meh-ly written opinion piece from a vegetarian. And yes--to complain about the slow service or even to post this on Day 4 after opening, after one visit, is ridic. Nothing fundamentally wrong with posting your personal thoughts on your blog but even re-posting this as a "meh" review is kind of uncool. And no, I have no vested interest in the Rosebud, just think this is unfair.
Bad service is bad service
The fact the servee disappeared for significant periods of time can't be explained by the change of ownership. Do newly-hired servers not know they're suposed to serve?
Yeah, I don't get it. Why
Yeah, I don't get it. Why should you give a pass on bad service during the first week? Did they hire a bunch of people who don't know what they're doing? You cook the food here, you put it on a plate, and you bring it out there. Rocket science it ain't.
If the place was slammed, with a line out the door, I would forgive them for slow service, but according to the review (my emphasis):
That's not opening-week jitters, that's pure incompetence.
A lot of things tend to go wrong early on, including
not figuring out immediately which of your brand-new hires is good at their job or not. (It doesn't help that there's a serious labor crunch going on in Boston's restaurants right now: all those new Seaport places have sucked up a lot of talent both front and back of house). There are many issues that extended soft-opening periods and friends-and-family rehearsals can't prepare you for: live fire is the only thing that exposes them.
There's a reason the pros wait several weeks before reviewing a place, and qualify any earlier public comments with "Look, you shouldn't judge a place during its shakedown cruise, but here are some first impressions...."
I like Casinelli's other places (Posto, Painted Burro), even if they're too loud. Better a local independent operator than some godawful chain, or as someone else suggested, a demolition of a historic old space to make way for condos or a bank branch. They'll figure this stuff out.
Yes, well, as I said before,
Yes, well, as I said before, there are opening-week jitters, and then there's making people wait for 20 minutes before they even see their waitron. If this guy already owns two other restaurants, I would expect that he would have a better grasp on the business than "let's hire this person off the street and see if they can figure out on their own whether or not to speak to someone who's seated in their section".
Nobody expects the place to be running like a Swiss watch on the first week it's open, but not even seeing your server for 20 minutes is beyond the pale. The restaurants I've worked in didn't have the retro-nostalgic appeal (unless Pewter Pot counts), and if some fucked up that badly, the formerly-potential customers would have been down the street at another restaurant long before the 20-minute mark.
E-balls
So great. You're my favorite Bostonian that I haven't met.
Has anyone here ever opened a
Has anyone here ever opened a restaurant as a server or manager? I have, including high profile places. If you're going to promote your opening and charge full price, then your guests have every right to complain about service.
The thing about the greater Boston area is there are not enough qualified FOH management (host desk, floor, bar, AGM, GM) to train their staff, so the vicious bad service cycle continues.
I'll always give the benefit during openings, which is why I almost never visit a new place until 3 months in. But this notion that there are "rules" in reviewing a place, fuck that. And don't pay attention to Yelp!
So you'd be cool
If someone wrote a "review" of your place after one visit, four days after you opened? Um...ok. And "no rules" in reviewing but you hate Yelp too? Huh?
Rosebud has always
been overrated, probably by people who have never experienced the real thing. It's the Redbones of diners.
Erm...
I have actually never been there because I always heard it was crap and this is going back 20+ years. Not overrated. And sheesh--give Redbones a break. I know it doesn't compare to that awesome place in Austin/Memphis/wherever you went that time but it's just fine.
Kudos kudos kudos
Kudos kudos kudos
Add that to the list of despised words....
Easy Sledding
Best. Headline. Ever.
Well, at least she liked the revamped interior...
Here we go. Another vegetarian eating at a diner and being upset that the menu ("for me, it is a tough menu") is not vegetarian enough. Give it a rest. Second, she mentions that it took 20 minutes (she is a watch looker, great) for the server to take the initial order (but the order was taken) and that service was spotty during the night for "crazy long amounts of time." As she and her group apparently did nom down on food and then a server did inquire if they wanted dessert, I am trying to understand the "crazy long" part of her review.
Ok, maybe the server was not a great server. Or maybe the place was really busy from the server's perspective, but not the veggie watch looker's perspective? Or maybe the server thought the group a bit rude and decided to become spotty? Who knows but there is always two sides to a story.
(And anyone who is devastated that a Pinkberry* closed, well, that says it all for me.)
*Way overpriced "meh" fro yo.
So funny--
that was my reaction completely--I'm supposed to take dining advice from someone "devastated" by Pinkberry's closing?? C'mon!!
Can we give the team a thumbs
Can we give the team a thumbs up for saving an institution and wish them 'good luck we're all behind you' in what we hope will be a win-win effort?? Yay, that's what I thought!! Cheers.
Report on What's Important
Will they still sell you a six-pack in a brown paper bag at 1 in the morning?