No T service

$75 a month is in the end, fairly low. Boston fares have risen slower than any other municipality despite likely having some of the highest costs in regard to maintenance. NYC is like $115 per month and has orders of magnitude more riders helping fund a system that is also likely less proportionally susceptible to snow and mostly all underground as well (not to mention amazing in regard to how much more distance you can cover for the time you spend). Chicago is $100, SF Muni/Bart is $80, but it’s not like they have the weather costs and it may be the one place with a more complained about transit system than Boston (one of the reasons why Uber started there)

There’s a lot of reasons that the T is doing poorly, and funding is a big one. I complain about it as much as the next guy, but in the end we need to fund it more and the people riding it are the ones whose primary responsibility it is to do so. I’d like to see monthly fares go up another $10, so we can get started on replacing things more quickly.

And before someone brings up the big dig, there’s a lot to say about that as well as the obligations it put on the T to expand… but as someone who drove to work for the past 6.5 years, the cost of a monthly T pass is a joke compared to the costs of a car if you need that to commute… so when people come saying “just take it from the gas tax” - which in and of itself is also screwed due to the recent drop in prices and the utter shambles that our road infrastructure is in… that’s not a realistic solution to the T’s woes (which ultimately, despite the egregious way the construction swindled taxpayers across the board, was a huge boon for everyone in the city with how much moving the highways underground benefited things. Now if only we could put the subways down there too…)

Again in summary, $75 for unlimited rides around the city, is really anything but expensive.

that offers monthly passes/membership but then shuts down due to a blizzard. It's an unusual situation to have so much snow in so little time.

$75/month is still a good deal for subway and bus use. It comes to $2.68/day for February, and that's if one's company doesn't offer any discount.

Personally, I rather not get a refund for the days it was shut or offering limited service. I want their focus to be on cleaning the tracks and getting service back up, not giving out refunds.

but that's standard operating procedure for anyone who sells something where the weather can unexpectedly interfere with providing the expected services. If you join an indoor pool and then there's a ton of thunderstorms that shut the pool and cancel lessons, or blizzards close the place down, trust me, no facility will give you a refund for that. If you buy a lift ticket and then it stops snowing, you don't get a refund.

It isn't fair, but that's life.

And people pay yearly car taxes, why isn't anyone asking for a deduction for not bring able to drive? Pretty sure the T has legalese somewhere saying service is not guaranteed. Expecting a refund is a bit delusional to be honest. Sucks but no one is getting a refund from a broke agency.

The problem is that the MBTA is saying that they are running limited shuttle bus service. They have been pretty good about responding to inquiries on Twitter, until someone asks them for their definition of "limited." They refuse to answer amy questions asking for more specific information, including how often we ahould expect the shuttles. It was zero degrees this morning, so we need to be able to make informed decisions. Also, there have been a lot of complaints from passengers who get to a station looking for a shuttle, and there are no MBTA employees available to direct the crowd.

I understand that they cannot control the weather, but they need to communicate better.