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Next version of city complaint app will let you 'like' the way the city responds to your complaints

Gamification explains why an upcoming upgrade to Citizens Connect will feature a Facebook-like "like" function.

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To bad that BTD pays absolutely no attention to these reports regarding resident parking in CTown and Navy Yatd. BTD must be exempt.

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I'd prefer the ability to actually reply to them when they "Close" your issue having done absolutely nothing to fix it.

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Indeed. Or a way to follow up when a case has been turfed...err..."referred to an outside agency."

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I love Citizens Connect. For starters, it's a great idea to know that someone, somewhere is at least occasionally listening to residents' complaints/requests. Also the utter inanity of some of the reports are downright hysterical.

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A "Dislike" button

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