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Fairmount Line continues to be lame

A couple days ago, the Globe reported how Keolis treats the Faimount Line like its spare-parts bin - pulling equipment off the line when other lines have problems. This morning, Samantha Sergeant reports:

now 754 Fairmount Readville is having engine issues after already 20mins late! WTF R WE PAYING U 4?!?!

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The other day I went in late and waited 20 minutes for the train after it was supposed to show up and then walked back home and got in my car and drove to work after someone on the platform called and found out it was because engine trouble - not even a notification!

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You're unfairly having you monthly passes subsidized. Why should i feel pity for you when i live in the city and pay more than double what you pay. Also my train was 20 min late and you don't see me having a meltdown.

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you might want to re-read (or read) yesterday's Globe article. This is not a one shot deal by a long shot; these folks have every right to be upset. And it has nothing to do with how much a T-pass costs but whether or not folks are getting the service that they, like you, are paying for each month.

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Nobody.

You pay based on distance and type of service. Period.

The B does NOT stand for BOSTON. The M stands for MASSACHUSETTS.

Boston having an odd shape has nothing to do and should have nothing to do with what you pay.

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I understand the argument that the Fairmount fare is unfair. However...It doesn't matter how inexpensive the fare is if you can't count on the train to show up. By the time people are notified (if they are lucky) about the delay or cancellation, heading for an alternative method of transportation often means getting to work late, missing your appointment, etc. It's not ok, especially if one line is being deliberately sacrificed on a routine basis. Quite frankly, I would rather see an amended schedule with less frequent but reliable service than feel like I'm rolling the dice every day.

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#1 assumption- she is boarding at Fairmount.

I don't know if you are familiar with the Fairmount line or the fare structure thereon, but there are 7 stops (other than South Station, of course), and of those 7 stops, 6 of them have fares based on distance, as is the case throughout the system.

#2 assumption- this is the only gripe she has.
If you read yesterday's Globe, you would have seen that runs on this line are routinely cancelled so the rolling stock can go somewhere else. How many times have you gotten to the station in the morning only to find that the train has been cancelled, and not for
mechanical issues on the train itself but so others can ride the commuter rail? One of the runs on the Fairmount was cancelled 5 days straight.

But let me give you an assumption of my own. You are a bitter, racist person from West Roxbury. If you want to ride the Fairmount line, drive on over to it and enjoy having your train cancelled on you.

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Okay, Anon... Where do you live that's inside the city limits that costs more than Zone 10??

now 754 Fairmount Readville is having engine issues after already 20mins late! WTF R WE PAYING U 4?!?!

Readville is Zone 2, which costs $6.75 one way. You say you are paying more than double that, but the fare scale maxes out $12.50 for Zone 10, and that would get you well south of Providence.

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Ridership is low because its a failed implementation. I rode the line every day for two years from Fairmount station but had to give it up as its simply too unreliable. Should be converted to a subway / electrified line or at a minimum run twice as often and subway transfers provided to one-time-pass purchasers. If you build it they will ride. Such a shame seeing this resource and possibility squandered by MBTA,Keolis,State, and city.

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Has any reporter visited the stations that cost taxpayers millions to build? The stations are not safe, vandalized often, and passengers often have to step over feces and needles and broken glass while waiting for spotty service.

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I am looking at you, Charlie Baker.

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Well Baker did just give them back almost a million dollars in fines, doesn't that sort of tell you where he stands on the issue? He doesn't care AT ALL about public transit users, they are not part of the conservative base in our state.

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Thanks, Charlie Baker!

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but it's gotten worse with Keolis.

No better way to build ridership than have a regularly unreliable train system, right? one of the latest additions to the ride: bathroom on one car that doesn't get emptied/service and the urine sloshes around: not the smell so much but makes my eyes water. Think they have that problem on the wellesley line?

pretty transparent: when they need an engine on another line, fairmount is the first to sacrifice on a regular basis. one can argue that it is the shortest line, so why not? Question should be: why not deliver a system that is reliable for everyone?

tell you what, take the 50% in fines that baker has forgiven and buy an engine.

to their credit: commuters on the fairmount line have been remarkably patient and good humored about all of this.

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Problem #1: The commuter rail's engines have terrible reliability. Each engine breaks down about once a month on average.
Problem #2: The commuter rail runs very infrequently, so if one train is cancelled, its riders are screwed.
Problem #3: The Fairmount Line has terrible farebox recovery, since its ridership is low (which is not unrelated to problems 1 and 2), yet they can only run full-size trains which require lots of employees.

All three of these problems could easily be solved by replacing the current trains with DMUs, of a design that are proven to be reliable in other countries.

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The Patrick administration began planning for DMUs to be used in the MBTA system, especially in areas like along Fairmount or to Brighton where more frequent service was needed than suburban oriented commuter rail.

Baker cancelled it.

His shortsightedness was thinking improvements like these are just expansion, instead of how they would free up commuter rail locomotives for uses they are better suited for (9-5 suburban commuters). This is similar to his dithering on the green line extension, which will help relieve overcrowding on the red and orange lines. Instead he focuses on how to outsource MBTA jobs.

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When Keolis is short equipment because of an engine failure, etc., they have to make a decision as to which train(s) to cancel, and they base this decision on staffing (i.e. is one crew almost out of work hours and needs to return to their base) and ridership of individual trains, so that it impacts as few customers as possible.

If two trains are supposed to leave about the same time, but they only have one trainset available, and the choices are to send it to Worcester or Fairmount, they're going to send it to Worcester, because those trains carry close to 2,000 people at peak hours, whereas Fairmount trains carry a fraction of that (the entire line's total weekday ridership is only about 1,000).

Essentially Keolis is making the decision to inconvenience 100 people in order to not inconvenience 2,000 people. It has nothing to do with demographics, etc.

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Yes, but they shouldn't have such shite equipment in the first place, so that these choices have to be made.

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Then Keolis isn't the people who should be complained to. They're being forced to make these decisions because of the condition of the equipment they have to work with.

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Ok, good point.

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The MBTA is just awful. It's not just the fairmount line. The whole system was never set up to handle the amount of people it handles now. It is vastly overpopulated. I really dont see it getting better anytime soon. People will complain about it until the cows come home but the mbta knows the people have no other choice.

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Interesting that this story is being treated as something new, when in fact it is not.

Fairmount is not the only line that gets this treatment.

MBTA routinely cancels or truncates service on Green Line "E" when they have equipment shortages, not just for weather issues which can see service cut at Brigham to avoid congestion on the street-running section up to Heath.

Anytime they have a shortage of streetcars the "E is the first to loose equipment. The MBTA says people can use the #39 bus which runs alongside instead. That is the same excuse they use for Fairmount... alternative bus service is nearby.

And while we are at it, the Mattapan trolley is the last to get plowed in the winter and the T says to use the bus up River St or they run a fill-in bus that makes the stops at or nearby the stations.

DMUs are not happening. Baker aside, there is no one in the USA that is manufacturing them and any company (foreign) that does would need to have a factory in the USA to fulfill the Buy America Act. That said... some existing rail companies are setting up shop elsewhere - not here - so if we do want DMUs don't force manufacture in Massachusetts. Let them be built in another state.

FWIW, Keolis has been looking at a plan to re-tool some of the older locomotives that will be cycled out of service once all of the new ones are in place and working. The project - still not on the drawing boards yet - would see existing locomotives geared for full speeds to be rebuilt to start and stop quicker and easier. They will sacrifice speeds of up to 100 mph for slower speeds around 50 mph max. Those could then be mated with some of the retiring coaches to form shorter train sets that would operate much like DMUs.

Fairmount will never be a subway. The need to separate the tracks (grade separation per FRA regulations) through the South Bay rail yards would be another Big Dig, and even then no place to connect properly to So. Station. The bridges along the line have also been replaced incrementally including raising them to 17.5 meters. That is the clearance needed for future electrification. That's also the height needed for double-stack freight cars and certain military vehicles. In time of national crisis the Fairmount branch is the only line with a direct connection to the Port of Boston that does not go through a tunnel or under a building. The military will never allow it to be converted in the interest of national security. Yes, they do look at rail plans.

So use what you have and encourage MBTA/Keolis to go forward with the locomotive rebuilds with shorter train sets. Those could then be used elsewhere for short runs like Boston-Canton, Boston-Norwood, Boston-Lynn, Boston-Waltham, Boston-Anderson, during off-peak hours and late nights. Save the longer trains at higher speeds for peak hours.

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I think they are trying to make this a race thing.

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Denton County, TX got a waiver for DMUs. Caltrain got a waiver for EMUs. Even though Stadler is Swiss, they managed to meet Buy America requirements.

We can't get a waiver if we don't ask for one.

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