There is a hanging wire a few houses away from me.
After googling, it appeared that there is a specific NationalGrid 800# for this, but....
I called them and they wouldn't or couldn't enter a report for a downed/hanging wire without also entering an account #... I dug up my account# and gave it to them but then they couldn't find it - transferred me twice w/out and further success or help.
After getting transferred twice and 20 minutes I gave up and tried going through the cities http://mayors24.boston.gov/ report submission site.
Does anyone know or have an opinion on what is the appropriate/official way to report downed wires so that they are actually taken care of?