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Police: Man tried a stickup in Forest Hills station

Ambroult

Transit Police report arresting a Jamaica Plain man for allegedly trying to stick somebody up right in the lobby of the Forest Hills Orange Line stop last night.

According to police, William Ambroult, 40, approached a man in the lobby and showed "what the victim believed to be a handgun and demanded the victim turn over his money."

Police say the victim ran and that Ambroult chased him briefly before giving up and going down to the lower busway - where arriving officers found him.

Police say they did not find a weapon.

Innocent, etc.

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Comments

I haven't seen a customer service agent at any of the T stops I've been to in the past three or four months, despite the T insisting that the installation of card-reading turnstiles wouldn't mean the stations would be unstaffed. Those "customer information" booths are always empty.

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After the last encounter I had with that crazy, incredible abrasive and rude Jamaican woman at the Forest Hill's booth, good riddance. I like to think she lost her job, but no doubt they just move her around. My sympathies to whoever else is unfortunate enough to cross her path. I'd rather talk to a robot.

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Yes, because you had a bad experience with one person, that makes it much better to get rid of all attendants altogether. QED.

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I know exactly the attendant the anon meant, she was pretty horrible. There have been threads on UHub about her before, so I know it's not just me and anon. She yelled at my Girl Scout troop for setting up in the place that troops always use to sell cookies (pre-arranged with MBTA) and made us go around the corner.

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Maybe this is old news but what is up with making it so hard to get Charlie Cards? When they first came out all the attendants would have stacks of them. The first weekend the system was activated I picked one up from a T worker handing them out in Davis. Years latter I now need a new one and I was surprised to see how few stations have them, even stations with attendants. There is a guy in the booth at Charles/MGH until closing yet they can't give him a stack of blanks? WTF?

In every other city with smart cards they have vending machines for them at all stations.

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See the table on this page showing alleged card availability.

http://www.mbta.com/fares_and_passes/charlie/?id=5592

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I've seen where to get them -- I ride the T late night/early morning so these times aren't too helpful. My question is WHY don't they give them out at every attended station. The whole reason why the booths are staffed is to provide customer service.

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It's a great question. Why not make it easy to get a Charlie Card?

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Trip on a Charlie Card = $2.00
Trip on a Charlie Ticket = $2.50

Why should they make it easier to lose fifty cents a ride?

Plus, a Charlie Ticket can demagnetize in your wallet, increasing the profit margin.

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I don't know why the MBTA has decided that Charlie Cards should be hard to get. I decided to pick up a couple to carry for times when I see someone trying to find one.

I hand the person a blank card and tell them how to load it if they don't know. If they are local, I ask them to pay it forward by picking up one or more when they are coming through Park Street and helping out someone else.

If it is the cost of producing the cards, the T could put them in vending machines that would dispense cards with a dollar already on them, or charge a quarter for them.

Perhaps it is a way to increase income by forcing people to pay the higher ticket prices until they can find an elusive Charlie Card.

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It IS about the cost of the cards. I believe they cost the T about $.85 each to make. Sit near the turnstiles and see how many regular riders ask for one. People treat them like they're disposable and it's another $ losing deal for the T. I agree with selling them.

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Buy a card when you use it the first time, then load it up from them on.

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Give up on the attendants. They're not going to help you. They're just punching the clock until they get their pensions. Even if they can speak intelligible English, they don't know anything.

If you want to get a Charlie Card, buy it at a convenience store near a T location. It's easier.

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I didn't know you could buy them outside the station.
Good tip!
http://www.mbta.com/fares_and_passes/sales_locations/

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Any reason that the MBTA Police all gather and stand together in the AM at Forest Hills rather than be a presence down on the platform? Rare to see them at all beyond rush hour as well. A visible presence might go a long way to deter crime.

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