Commuter rail

By - 4/24/15 - 6:19 pm

A Boston lawyer says the T and Keolis owe commuter-rail riders a lot more than just a 15% discount on their Mass passes, so, of course, he's filed a lawsuit.

The suit, filed earlier this week in Middlesex Superior Court by Robert Richardson, seeks to make Raquel Rodriguez, identified as "a resident of the Commonwealth," lead plaintiff in an action seeking not just refunds for... Read more

By - 4/5/15 - 1:17 pm
Fried Amtrak electrical equipment at Forest Hills

Fried Amtrak electrical equipment coated with fire-suppressing foam. Photo by Keolis.

Mother Nature just doesn't like trains, it seems. Keolis reports that yesterday's two-alarm fire in an Amtrak signaling vault at Forest Hills was caused by lightning.

And since Amtrak and commuter rail share the Northeastern Corridor, that meant problems for both rail systems - and will likely cause problems during tomorrow morning's inbound commute:

Inbound passengers on the Franklin and Providence/Stoughton lines should... Read more

By - 4/4/15 - 9:08 am
Fire at Forest Hills in Jamaica Plain

The Boston Fire Department reports a fire that erupted in an electrical vault by the side of the Northeast Corridor tracks in Forest Hills around 6:44 a.m. went to two alarms as firefighters poured bottle after bottle of dry chemical extinguisher on it.

The fire halted commuter rail and Amtrak service along the nation's busiest passenger rail corridor. Orange Line service, briefly halted, has... Read more

By - 4/3/15 - 11:43 pm
Firetrucks and police cruisers outside Back Bay station

The scene outside Back Bay station. Photo by Jennifer Covey.

Firefighters responded to Back Bay station around 11 p.m. for what turned out to be a small trash fire on Track 7.

Meanwhile, Transit Police went in search of somebody spotted traipsing down the tracks around the same time.

By - 3/30/15 - 8:26 am

Keolis officials were at North Station this morning thanking commuters for their patience as the company restored all the trains it lost in the snows of February.

Probably just as well they weren't at South Station, where commuters were reporting delays and cancellations on the Providence Line:

Crazy - I'm now an hour and 15 mins behind sched. They cancelled the 6:42 and next

... Read more
By - 3/20/15 - 2:02 pm

Just got this e-mail from Keolis

Service Recovery Update Effective March 23, 2015
Starting Monday, March 23rd, we will restore service on an additional 63 MBTA Commuter Rail trains, including 17 rush hour train trips, with full service scheduled to be restored on or before March 30. This marks the largest number of commuter trains restored to service since the recovery schedule was

... Read more
By - 3/20/15 - 7:20 am

Around 1 a.m. on the outbound side at the Prides Crossing stop, Transit Police report. Foul play is not a factor in the death of the 20-year-old man, police say.

By - 3/17/15 - 10:00 am

TransitMatters reports on an advisory the T has sent to its corporate customers.

Tim Lawrence adds:

Corporate pre-tax MBTA passes will be getting the 15% discount. It's your employer's responsibility to adjust your contribution.

By - 3/13/15 - 11:51 am
Man wanted for Back Bay men's room theft

Transit Police report they are looking for this guy for stealing a suitcase on wheels containing a Toshiba laptop from somebody who took his hands off the suitcase to take care of other matters in the men's room at the Back Bay train station.

The suspect in the theft, which happened around 7:35 a.m. on Jan. 26, is described as Hispanic, with a... Read more

By - 3/12/15 - 3:49 pm

CommonWealth Magazine gets ahold of a letter from the company's then chief executive to T officials asking them to stop trying to scare off his candidates for chief maintenance officer, a position that went unfilled for months last year.

The letter said part of the delay in finding a chief maintenance officer was caused by T officials pressuring Keolis to hire the person who

... Read more
By - 3/12/15 - 3:04 pm

Keolis today released a list of trains it says will start running again on Monday as it works to restore full service by the end of the month. The new trains should bring commuter rail back to about 75% of its pre-snow schedule.

By - 3/10/15 - 12:15 pm

TD Garden officials found themselves before the Boston Licensing Board today, apologizing for being helpless in the face of a force like Garth Brooks.

More specifically, they were there to answer a police citation for "failure to disperse patrons in a safe, timely and orderly fashion" on the night of Jan. 24. Police say the area around and under the Garden - in particular, North... Read more

By - 3/9/15 - 6:15 pm

Some kind of switch problem is wreaking all kinds of havoc at North Station this afternoon. Or as Sue puts it:

I got 99 problems and all of them seem to be switch issues at North Station.

By - 3/9/15 - 10:08 am

Just got this e-mail from Keolis regarding additional trains:

Service Recovery Schedule Update Effective 3.9.2015
Keolis today released the latest list of MBTA Commuter Rail trains that will return to operation on March 9 as part of the system recovery plan. Four of the following trains will have station stops added, and 15 trains will be restored on March 9:
Haverhill -

... Read more
By - 3/6/15 - 8:24 am
Passengers in Mansfield waiting for train to replace dead train

Riders kicked off dead train to wait for mostly dead train. Photo by Joe Sullivan.

Riders on the Providence Line lost at commuter-rail roulette big time this morning. A train got to Mansfield and passed to the other side - but not before riders got to sit on it for 45 minutes waiting for a pusher train that itself gave up the ghost - although it turned out it was only mostly dead and so it slogged into Mansfield with... Read more

By - 3/2/15 - 8:41 am

Because that allegedly improved commuter-rail service this morning still means that trains are roaring into Roslindale completely full, so they can't stop and they won't stop.

By - 2/26/15 - 1:44 pm

Keolis CEO Bernard Tabary, fresh off a plane from France and a meeting with the governor, today apologized for abysmal post-snow service and said that while the company is scheduling March 30 for a full restoration of service, it's going to try to get things back to normal before that.

To our passengers, we know this has been an incredibly frustrating time. You have endured

... Read more
By - 2/25/15 - 8:36 am
Dead train at South Station on the Red Line

Molly Lanzarotta was among those crammed into South Station on the Red Line around 8:15 a.m., where a train tried but failed to come to grips with its own mortality.

Meanwhile, on commuter rail, let's see: Keolis said the advisories that entire lines were simply canceled every Wednesday, Thursday and Friday were a technical glitch, not a hack. Many trains remained actually... Read more

By - 2/23/15 - 4:38 pm

Buried in the latest edition of the MBTA's winter service-update page today is a "special message to our valued customers" from T General Manager Beverly Scott (still on the job until April) that includes this:

Understandably, given the extended duration of our severe weather challenges, a number of questions have been raised regarding fare reimbursement, including a range of suggestions.

On March 3rd,

... Read more

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