Keolis CEO Bernard Tabary, fresh off a plane from France and a meeting with the governor, today apologized for abysmal post-snow service and said that while the company is scheduling March 30 for a full restoration of service, it's going to try to get things back to normal before that.
To our passengers, we know this has been an incredibly frustrating time. You have endured... Read more
Molly Lanzarotta was among those crammed into South Station on the Red Line around 8:15 a.m., where a train tried but failed to come to grips with its own mortality.
Meanwhile, on commuter rail, let's see: Keolis said the advisories that entire lines were simply canceled every Wednesday, Thursday and Friday were a technical glitch, not a hack. Many trains remained actually... Read more
Buried in the latest edition of the MBTA's winter service-update page today is a "special message to our valued customers" from T General Manager Beverly Scott (still on the job until April) that includes this:
Understandably, given the extended duration of our severe weather challenges, a number of questions have been raised regarding fare reimbursement, including a range of suggestions.
On March 3rd,... Read more
Around 5:50 p.m., Ryan McGee reported:
What a difference a day has made: North Station crowds normal at 6 pm for first time in weeks.
Danielle Dulcinos responds:
Pretty similar scene at South Station. Only minor delays it seems and thin crowds. Eerie.
from the fact you're cancelling trains. Just don't post the cancelled trains on your information board. At least that's what Keolis did this afternoon, as the board at North Station now shows fewer trains, instead of showing the full schedule with the notation "Cancelled" next to those trains they don't run under the "modified winter schedule".
Not sure if I totally approve of the idea,... Read more
WHDH has some details on the fight of the century on an outbound Greenbush Line train this afternoon.
We started seeing reports of pleasant rides on the T today. Except from commuter-rail riders, who continue to find themselves jammed into stations waiting for trains that never come, or leave, or, who knows, even exist at all. Claire Blechman was among those trying to get into North Station this evening.
Down the Greenway, Heather Parker went up for a view of the... Read more
For what it's worth, I got this e-mail from Keolis earlier
February 19, 2015
A letter to our MBTA Commuter Rail passengers:
Since the beginning of the year, commuter rail passengers have faced delays, cancellations and overly crowded trains related primarily to weather and mechanical issues on MBTA Commuter Rail. And while the storms we faced were historic, service has deteriorated. Some of you... Read more
And the lucky ones get a ride home! Such as Molly Lanzarotta, who looked back through the station to see who was looking up at the departures board around 5:10 p.m.
Yeah, about that. Looks like a plow driver completely covered it up with snow boulders, so, as Molly Lanzarotta reports, Fairmount Line riders and people looking to get from one side of the train tracks and the Neponset to the other have to walk in the street again.
the MBTA issues this week couldn't get any more absurd, now they're apparently sending out alerts without verifying the information first.
Just after 7 am this morning, I got an alert that the 7:30 train out of Reading was cancelled. Accordingly, I didn't leave my house until about 7:30, to get to Melrose Highlands in enough time to secure a parking spot and get the... Read more
The MBTA says it will run the Green and Blue Lines, but at reduced frequencies tomorrow. There will be trains on the Red and Orange Lines, "but the level of that service will not be determined until later today."
Commuter rail will only make about 70% of normal trips, but there will be no service to Plymouth, TF Green Airport or Wickford Junction.
And buses... Read more
Gamma Ray Digital shows us where the Worcester Line used to be in Allston.
OK, if you look closely, at the snow to the left of the roof at the bottom of the image, you can see a thin black line. That's all that's left of the train tracks this morning.
The T will only be running outbound commuter-rail trains this afternoon and evening.
Gov. Baker called T service today "unacceptable" again, but did not propose any solutions, the Globe reports.
Brian D'Amico photographed the aftermath of the afternoon crash at a Braintree train crossing where a truck got stuck just as a train approached. The truck driver was able to jump to safety; only a few minor injuries on the train.
Photo copyright Brian D'Amico.
It's so bad the "next train" signs aren't working. All lines are experiencing delays, but the Red Line is the worst of them all, according to a T spokesman:
A week of constant exposure to frigid temperatures, ice, and record snowfall has taken a major toll on the MBTA's vehicles and infrastructure. Rail service, particularly on the Red Line and Commuter Rail, will be severely... Read more