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'It really looked like Charlestown was under attack and was being forcibly evacuated'

Mess at Oak Grove

Malden Center this morning, as commuters try to get from the Orange Line to commuter rail, photographed by TC Cheever.

Aren't Friday commutes on the T fun? This morning, thousands of people were forced onto shuttle buses or sidewalks because of a seemingly never-ending series of busted-train problems on the Orange Line.

EnuhCork, who takes the Orange Line in from Malden, reports one conductor told his car the problem was a broken-down work train on the line somewhere between Haymarket and Back Bay:

... One person offered a simple solution in response: "Well, move it," he said.

Maybe it was just that simple. Maybe the T didn't think of that. ...

,According to railroad.net, it was a rail-grinding car that derailed outbound at Chinatown, "taking several ft of 3rd rail down" - which might explain all the other problems if the trains couldn't get enough power or something - and why the T couldn't simply move the thing.

Third Decade came up from the south on the Orange Line and witnessed a mass of Orange Line refugees walking and hobbling toward Science Park on the Green Line from Community College on the Orange Line:

... I felt bad for them considering how so many of them were overdressed for a walk in the warm weather or wearing uncomfortable shoes. It really looked like Charlestown was under attack and was being forcibly evacuated. ...

C. Grace was one of those Orange Line evacuees; she reports on the chaotic scene on the Prison Point Bridge - and on a completely incompetent 911 operator:

... As we walked down the right side of the bridge the sidewalk disappeared, as it was in the middle of massive construction. There were no police or city authorities present. Tons of people were hopping the barricade and running across the traffic When I saw a guy with a stiff artificial leg try to do this, I called 911 to request police crossing guards.

Here's the truly amazing part. The state 911 transfered me to city 911, and the city 911 operator couldn't figure out where I was.

My cell was transmitting from a tower which was apparently in Roxbury. I explained the "nature of the emergency", and explained that I was not in Roxbury.

+"I'm at Community College Station, the Orange Line."

-(witheringly)"M'am, do you know how many thousands of community colleges there are in Boston?"

+There are hundreds not thousands...and far fewer in the CITY juristiction...and there's only one Community College Station. Near Bunker Hill Community College."

-"Where's that?" ...

But wait, it gets even better, because after the 911 operator simply hung up, she found nobody could get into the Science Park station because the crush of people already there resulted in one person fainting, which led to the station being shut down until the ambulance arrived.

TC Cheever reports it took him two hours to get from Oak Grove to Harvard Square:

... Then I get to Malden Center... where the platform was wall to wall commuters. Angry, surly commuters who clearly had been waiting far too long for a train, and were not pleased to see our already-mostly-full train pull up. Angry commuters who had long ago decided to ignore the laws of physics and wanted to all get on THIS TRAIN RIGHT NOW. So the usual pushing and shoving and "Can you people move all the way in?!?" starts up, except that of course we all are already all the way in, and pushing any further means we're only moving away from one door to the other door that also has people pushing in, until finally people can't move any further and we're all nose to nose angry surly commuters who, for the most part, still haven't moved. ...

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Comments

The service annoucement on the T's website said this started at 5:12am.

Subway Orange Line - is being diverted due to disabled train. A bus shuttle will run in both directions between Haymarket Station to Jackson Station 10/5/2007 5:12 AM

There was still over a half hour wait for an Orange Line train at Malden Center after 9am

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I got aboard a 93 bus, which runs from Sullivan to Downtown.

People turned up to get on and the driver was hassling them about "where you headed" and such. None of his business!

Then he snapped at people that they should get on the Orange Line if they wanted to go downtown. Problem? The Orange line may have been running again in theory, but there were about 1,000 people on the platforms waiting for the trains that were packed coming from Oak Grove.

Then a school trip got on and he tried to stop them, but the starter came down and told him to cork it. I had been with these well-behaved 5th graders on the 101, and I knew that they were headed for the Freedom Trail. I suspect that they rerouted to do the trek in reverse. I bet it was my fault because I had chatted with their leader and told them how the 93 runs through the Peninsula.

Why the hell the T can't seem to deal with "isolating" stations on the line and providing more effective service is a mystery. Then again, they seem to have a problem with rain, cold, etc. Systematic thinking, not command-and-control bluffage people!

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My train was delayed for half an hour at Oak Grove this morning near 8:30 AM. After a few PA announcements about the work train disabled at Chinatown station the conductor got on to say "THIS TRAIN IS NOW IN SERVICE TO FOREST HILLS" and immediately the full-capacity car let out a collective groan and started gathering their bags to go wait on the platform.

Only to have the conductor realize her mistake and continue "NOT FOREST HILLS EXPRESS. THIS TRAIN WILL BE MAKING LOCAL STOPS. WE ARE IN SERVICE TO FOREST HILLS."

Thanks for being so clear on that, T.

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Where the heck else would an Oak Grove train be in serve to? Adding the "to Forest Hills" is so redundant that it would only serve to confuse people. Gotta say, though, today is a day I'm very glad to have moved out of Malden. Though I'm not one to shove my way onto a packed train like those TC saw, I'm not above screaming and scowling at unhelpful MBTA personnel and one imagines they were not in short supply from the sound of the haphazard response to the cow tipping.

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And guess what, now the Red and Green lines are shut down due to a fire in Park Street Station.

Best commute day evah'!?

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This morning's mess is enough to drive Discord26 to drive:

... I am so pissed off right now that I'm going to take steps towards getting a car. I'm tired of being screwed by the MBTA. I would like to say that it is the most poorly mismanaged and corrupt system I have ever experienced. The equipment they use is a piece of crap. The stations are not people friendly. The trains and buses are pigsties. All I can say about their supposed schedules is that they eventually show up. The bus drivers are always bitching and moaning about their jobs, their supervisors and the stupidity of the Charlie Card system. There is no fixing this system. They have been throwing money at it for years and will continue to. This is the reason why they are Billions of dollars in debt and they are foisting that debt onto the rider ship. ...

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I do have a T pass because I get one for $9 a month through my employer. I find it convenient when I've had the flu for two days and then rip my elbow apart tearing down drywall.

All other times, I ride my bike. I bike as often as I can because it is a consistent 40 minutes plus/minus 5. With a head wind coming home in the evening sometimes it can be 50 minutes. That's still faster than the busses and more consistent.

If it is really cold I will drive because - guess what - the T isn't reliable when it is cold and it defeats the purpose of not riding my bike. If I have to stand there in the wind at Sullivan station for 40 minutes, wheezing horribly, while three buses don't come, it isn't worth it.

But I have to be patient because ITS COLD. Gee, not like it is EVUH COLD IN BAHSTON! Amazing what the T calls an emergency (well, m'am, you see it isn't our fault - THE SUN CAME UP TODAY and we weren't ready for that).

Subway riders, welcome to the Bus Rider's Hell. Consider the playing field leveled.

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