He sees something, tries to say something, but nobody answers the phone

Thomas Garvey reports on missing his train this morning while he waited for some hot cops to search him and his belongings - after which he called the "If you see something, say something" line to complain:

... There was no answer. I tried again. Ditto. (In the meantime, of course, the escalator could have exploded.) On the third try, I got through, but the sweet-but-bored woman at the end of the line couldn't answer my complaint; when I explained to her that I wasn't citing my treatment by any specific officer, but wanted to complain about the entire policy, she was at something of a loss. ...

Maybe operators were too busy taking calls from outraged Orange Line riders.

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