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I've found it incredibly easy
I didn't ever type in the URL from the paper bill (BTW, my only complaint is that I wish there was a way to shut off dead-tree billing). I just went to the assessing page, clicked through to the bill payment thing, and typed in my checking account number.
I have other online billers with much worse sites. This one isn't bad at all.
I just took a look
I just went back to boston.gov and see what you are saying.
The bill needs to put a different URL on it, and make it more prominent. That way people won't end up on the wrong page.
You didn't have any trouble entering your Parcel ID?
One more thing that would make that part easier would be to have a field for BILL #.
Nope...
I don't enter the parcel ID.
Just enter the
* property address
(not mailing address),
OR
* parcel ID
(10 digits consisting of ward and parcel number,
no spaces or dashes)
I enter my address.
http://1smootshort.blogspot.com
It's not that bad
I paid mine in about 5 minutes, for three separate parcels. (There is a link directly to payments on the cithyofboston.gov homepage.) I do wish you could pay with a credit card & the navigation could be better (e.g. a link to pay an additional bill instead of starting over) but it wasn't too bad.