Because a) It doesn't know that the West Roxbury BPL branch has some very warm and welcoming employees and b) The issue at hand has absolutely nothing to do with any perverse treatment your algorithm might have received at the hands of library personnel in its alpha versions.

I'm quite happy with the service I get at the BPL. And yes, mostly I use the Copley branch.

I expect staff to be pleasant and efficient when I approach them. I'm at the library to accomplish something and don't generally need to feel fawned over to consider my outing a success.

There are some bad apples-ok I can only think of one (I'm looking at you cranky lady in the av dept who is surrounded by the sweetest most helpful staff in the world). But the rest are pleasant, patient and helpful.

Maybe it's not BPL patrons in general, it's you. You seem somewhat cranky and single-minded.

Enough already. Please exercise some self-restraint.

bibliothèque

Data, is that you? Or did you just watch the ST:TNG episode where Data tries so hard to use contractions?

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Any more posts from you underneath this line (or anywhere else in the thread) that don't have anything to do with purse snatchings at the West Roxbury Non-Profit Book Recycling Center will just be deleted.