It was only Kenmore - probably not that many people wanted to get off there anyway

Kat reports she was on a sardine-like C trolley this morning that stopped at Kenmore but didn't let anybody out:

... 10 seconds pass. Doors don't open. A business-suit guy next to me yells to the driver, "BACK DOORS!" 20 seconds pass. The train moves about 10 feet farther up the track, and then stops again. I look to the front of the train and see the doors up there aren't opening either. 30 seconds. More people start screaming "DOORS!" The train then starts up again and moves onto Hynes. Lots of grumbling and "Wait, seriously? Did the train just SKIP Kenmore?" ensue. ...

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Many Followups Needed

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If we're going to have all these MBTA problem pieces on UH, it would be nice to get followup on what happened in each case.

It would be helpful if the pieces eventually showed what actually happened. Maybe some kind of analysis, too.

I believe that Daniel Grabauskas at MBTA makes himself available to the Globe and such.

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You mean cover the T more than just scattershottedly?

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It'd be interesting to try. Look at the success SC McKinley had writing to the top about busted doors on the Orange Line.

Now, on the one hand, T management tells us every couple of years how bloggers are just a bunch of whiny malcontents. On the other hand, I've exchanged e-mail with Joe Pesaturo and he's always answered the few questions I've put to him, so maybe it's worth a try.

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T

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Guess it wasn't time for a tinkle.

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Red Line

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I was on a car that stopped at Davis and didn't open the doors for our car (but did let the other folks out). We were transported to Alewife and released on our own recognizance.

I immediately wrote down the car number and complained when I got home. They did reply and let me know they will look into it. If no one complains officially, no one is ever disciplined.

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Good.

Good. It seems most of the time I read about T complaints, I wonder if anyone actually complained directly to the T, or just settled for whining on a blog. Of the two times I've written to the T, I did get a reply about my complaint about a Green Line driver (A "thanks, we'll look into it."). The other time was just a suggestion, so I wasn't expecting a reply.

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