That's how the Massachusetts Turnpike Authority chairman describes the Easter Sunday fiasco:
Also, as NECN reports, the authority set lower-than-normal staffing levels for the peak periods on Easter.
Kerry Healy looks more and more like the correct choice each and everyday! A learning experience indeed.
I believe it's Healey, not Healy. But in any case, I see absolutely no evidence that supports her erstwhile candidacy for governor. What qualifications did she have? How would she have solved the Pike problems?