Unfortunately, John Cass has had to take his son to the MGH emergency room twice. But he reports the facility no longer feels like something out of Dickens:

... Instead of Victorian brick, we visited a newly designed 21st century facility, where triage happened within minutes at an individual nursing station, then registration with a clerk, before waiting in the children's waiting room for half an hour. The whole experience took 2-3 hours, and though could not be contrasted with our earlier visit which really was life threatening, was a whole lot better because of the new facilities and to me better organization. ...