How I almost missed the bus last night

Last night after work, I took the MBTA's #442 bus from Haymarket to Marblehead to attend a show at the me & thee coffeehouse. The show ended earlier than I expected, and the next bus wasn't scheduled to leave Marblehead until 10:15 pm, so I had about a half-hour to kill.

Old Marblehead is a beautiful place to walk around, and the weather was pleasant. So I figured, instead of waiting here, why not stroll to the end of the bus line, check out the harbor, and get on the bus there? As I began walking down Washington Street, the outbound bus passed me. I fully expected it to go to the end and wait there until the scheduled 10:15 pm departure time. Right?

Imagine my surprise when the bus came back up Washington Street around 10:00, a full 15 minutes ahead of schedule. After it passed me, I quickly turned around and began running after it. Fortunately, the bus driver was nice and stopped to wait for me, but as I got on, I asked him, why are you leaving so early? He told me that at this hour, nobody ever gets on the bus in Marblehead, and that he'd rather not keep the residents awake by idling at the bus line's terminal in a crowded residential area.

Instead, after picking me up, he drove for another half mile and then stopped on Pleasant Street, near National Grand Bank. There he waited for 10 minutes until the scheduled 10:15 departure time (and took a bathroom break at a nearby store). He then drove the rest of the route into Boston uneventfully, although he still managed to leave Lynn Central Square at least 8 minutes before the scheduled stop there.

Now, as I said, the driver was very nice to me. But if I hadn't been alert, or had decided to wander off the bus route instead of along it before 10:15, I would have missed it and had to wait over an hour for the next one. As would anyone else who depended on the printed schedule to mean what it says. So with some reluctance, I think I'll have to report this to the T.

Has anyone else here had a similar experience?

Comments

marblehead buses

I used to live across the street from the Starbucks/Talbots intersection, which is Pleasant street -- the starbucks used to be an Eaton's drug store. Anyway -- the bus would sit there for 20 minutes idling, waiting for passengers, pumping diesel fumes into my apartment on the 2nd floor of a 200 year old victorian (which WAS butterscotch, and is now purple...)

I went out one night and just asked the driver to turn the damn engine off. I understand waiting -- but why the hell does the engine need to run for 20 minutes. Just. Turn. It. Off.

He told me he wasn't allowed to. I complained to the MBTA. They told me it was against their policy to turn off the vehicles, and a bus should never have to wait more than five minutes at a stop if it is ahead of schedule.

Your bus was 15 minutes early... and didn't idle. Didn't wait.

The whole system is F'ed up. Complain to the T all you want. it falls on deaf and bored ears.

Hey -- me again -- I meant to

Hey -- me again -- I meant to ask. How was the show. I recently saw Vance Gilbert, All About Buford and Jim's Big Ego (some on the same night, some not on the same night) at that location. It's a nice spot, and I once was the booking agent for another coffeehouse that ran on Saturday Night In Marblehead... but that fell apart after a 28 year run.

I complained to the T, I got a reply

I sent the T an e-mail that was pretty much the same story that I posted here. This afternoon, I got a reply. I don't know why the From: line has a different name than the person who signed the message.

---------------
From: Carmen Pizarro <CPIZARRO@mbta.com>
Subject: Re: MBTA Bus Route 442 inbound - Friday, March 18
Date: March 21, 2005 3:06:29 PM EST

Dear Ron Newman

Thank you for your e-mail in regards to service. I appreciate hearing
from you and I sincerely apologize for the inconvenience you
experienced .

As the Superintendent of Transportation for the Lynn Garage, I will
identify, interview and remind the operator on scheduled leaving
times.I will also monitor this route.

Furthermore, a copy of your letter has become part of the employee's
file.
Any further infractions may result in more severe disciplinary action.

Again, I extend my apologies. Thank you for writing.

Sincerely,

Emma Clem
Acting Superintendent of Transportation Lynn Garage

Good for you, Ron!!

Very articulate letter that you wrote to the MBTA, and it's wonderful that you got a response!! Way to go!! Keep up the good work.

MBTA

The T is awesome about actually following up on complaints. I had them call me once to confirm some details, then call back and say they'd fired the operator after the operator had more or less acknowledged the incident.

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