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Remember: the customer is always right.
I agree people can be rude. However, reading your blog makes me think you should probably look into work in other fields.
People go to a bar to relax and have a few drinks. They're not there to follow a list of 'rules' that you have formulated. If someone whistle or gives hand and arm signals, acknowledge them. Simple. When you do serve them then tell them that activity isn't necessary.
I know one thing that annoys customers. Ignoring them, carrying an attitude and then expecting us to show our gratitude by giving you a gratuity.
Lighten up. Life's to short. (And too full of rules).
The customer is not always right.
Too many people have this attitude; it's one of life's biggest lies right up there with 'the check's in the mail'.
very true. And that's why
very true. And that's why I'm not fit for retail.
at a busy bar, imo, people should be waiting their turn and not pushing up to the front trying to get their drinks before everyone else who's been waiting. Maybe the bartender will lose track of who's before whom, but in general you the customer know if someone was there before you and you should let them get served. Yes, I love my ideal worlds.
Until they happen, people are going to get pissy, and annoyed as they watch people who pushed their way to the bar and acted like they were hailing a cab while going through Hollywoodesque death throws get served before the people who've been waiting for 15, 30 minutes.
Yup!! Way to go, lynn!!
The above-mentioned quote from your post, especially the second paragraph, says it all--in a nutshell, lynn. Moreover, the same thing applies anywhere, be it in a restaurant, bar, movie theatre, the supermarket, etc.
It Never Was A Fact
I think most folks know this, but just in case...
"The Customer Is Always Right" was never a fact. It is, instead, a way of saying that, no matter how rude or inconsiderate or pigheaded or otherwise objectionable a customer may be, the customer is the one who ultimately pays our salaries and is therefore to be treated with respect at all times.
Even if he dares to call you something so horribly objectionable as (shudder)"Honey".
Suldog
http://jimsuldog.blogspot.com
Have you ever worked as a
Have you ever worked as a bartender? Uh...me neither, but I have been a barista. The concept of a "line" was lost on some people even then.
What's so difficult about treating your bartender/food server/barista/retail peon like a fellow human being, instead of whistling at them like a dog and calling them pet names which you haven't earned the right to?
I'm damn well going to be as nice as possible to the person responsible for giving me alcohol.
Stay to the right, have your
Stay to the right, have your money in your hand, state your order, move to the left or NO SOUP FOR YOU!
It cuts both ways, imo.
Both the customer and the Customer Service person need to treat each other like human beings if things are to go smoothly.
Indeed it does
Bartender: Hi, can I help you?
Customer: Can I get a cosmopolitan?
Bartender: Sure, here you are.
Customer: You've shaken and poured a good drink here, imo. However, I must disagree with your putting Cointreau into it instead of Triple Sec. Cointreau is horrible and DOES NOT belong in a cosmopolitan. My opinions about what goes in a cosmopolitan are MINE and you will NOT CHANGE THEM.
Bartender: Oh, the drink cards we have here call for Cointreau. Do you want to try it, let me know what you think, and I'll make you another one if--
Customer: LISTEN MISSY. Cointreau does NOT belong in a COSMOPOLITAN. If you can't UNDERSTAND that, then you've got another thing coming. And FURTHERMORE, it just goes to SHOW that you're uglier than the eastbound end of a westbound margarita. IN FACT, you should just go die under a bulldozer.
Bartender: OK, that's it. You're cut off.
Customer: I'M BEING VICTIMIZED BY A MEAN NASTY BARTENDER AND NO ONE HERE IS HELPING ME WHATSOEVER I CAN'T BELIEVE THE HORRIBLE PEOPLE WHO GO AROUND ATTACKING PEOPLE LIKE THIS
Just... LOL
The submitter's name.
Sorry. Had to let him know someone got it. That's too good not to be acknowledged.
Suldog
http://jimsuldog.blogspot.com