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Staples

Two local stores that could use courses in customer relations

Cleary Squared goes to the new Staples in Roslindale Square, reports that if it wants to retain any customers on the weekends, it's going to have to instill some pride in the sullen, put-upon teens apparently running the place on Saturdays and Sundays.

Dan Miller reports he only goes to the School Street Starbucks because he needs his morning coffee, not because he enjoys "being held hostage by the designated drink maker, who thinks he's Tom Cruise in 'Cocktail.'"

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True hell

Susan Senator discovers another circle of hell:

We think of the traditional Hell, of Christian fame, as being a place of orange and red flames. Well, was it? Dante saw it differently. His version of the very lowest point, the worst place in Hell, was pure ice, a place where one became frozen, where all movement and growth ceased to exist.

Hell is neither orange flames, nor frozen ice. Hell is going to Staples at the beginning of September ...

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