Boston Globe

By - 1/30/16 - 10:30 am

Larry Davidson, who teaches math at Weston High School, reports a fellow teacher used the Globe's delivery problems, in particular, the new delivery company's inability to develop good routes for carriers, to develop a lesson plan:

The biggest issue was the “traveling salesman problem”: trying to find the most efficient route through a large number of locations. We simulated the problem by asking each group to find the shortest path to deliver papers to all their homes (as well as a couple of other sites). Since we couldn’t have realistically large groups, we at least were able to add interest and complexity by ensuring that each group contained a mixture of Weston and Boston students. There’s no perfect general solution, but we were able to compare different options.

By - 1/25/16 - 12:02 pm

An alert Globe reader alerts us about today's Ask Amy column, specifically, the second question, which reads:

I recently ran into a famous local sports figure at my gym.

Read more.

By - 1/17/16 - 1:18 pm

The Globe Magazine this week is all about weddings, with the centerpiece a trend story about how millennial weddings are different from earlier weddings, because millennials incorporate personal touches and little reminders of their lives into their ceremonies and even gowns, unlike their older sisters and mothers - and they're rejecting the big, expensive weddings of the past, as exemplified by one couple getting married at this little, obscure place called the Copley Plaza.

By - 1/16/16 - 9:40 am

The Globe itself gives us an anatomy of the home-delivery disaster, and reveals, for the first time, that John Henry visited one of those distribution centers:

"It's 6,400 papers," he said, grimly, to no one in particular.

Meanwhile, crickets quietly chirp at the timid tabloid, where the last story about the Globe, on Dec. 11, was about its move to a downtown office building.

By - 1/15/16 - 1:18 pm

Dan Kennedy reports the Globe reporters' union has filed a formal grievance with management over the fact that the newsroom at John Henry's new Stat biotech joint is not unionized.

Globe reporters back to delivering papers.
Globe editors and reporters to deliver papers.

By - 1/13/16 - 4:12 pm

Aviva Chomsky discusses what happened to Globe deliverers in the Lynn area when the paper switched distribution companies: The new company ditched accident insurance, forced the deliverers it did take on to handle longer routes and decreased the per-paper fee they got. Also:

At the old distribution center in Lynn, they folded and bagged their papers inside the facility, with plenty of light, tables, and access to bathrooms. In Woburn, they are forced to do it outdoors in the icy darkness, or awkwardly inside their cars.

By - 1/12/16 - 7:47 am
Thunder the dog waits for the Globe

DM Nelson reports Thunder's morning job used to be to go out to the driveway and retrieve the morning Globe. But now, "he's ready to file for unemployment."

By - 1/10/16 - 12:06 pm
By - 1/6/16 - 8:34 pm

This evening, Emily Rooney at WGBH reported that John Henry and Globe CEO Mike Sheehan ignored warnings from their own circulation department that the new home-delivery system could fail.

Henry fired back tonight in a tweet:

WGBH now has added a fiction writer to its news lineup. Makes for great stories!

By - 1/6/16 - 2:09 pm

UPDATE: John Henry vs. Emily Rooney.

With the timid tabloid completely abdicating its responsibility to snark the Globe upside the head, we're lucky to have two fine local pundits to give us dueling views of the latest in the home-delivery crisis: John Henry's apology. Read more.

By - 1/5/16 - 7:48 pm

The Globe reports it's bringing back the company it dumped for allegedly not being able to retain customers that well to service half the paper routes the shiny new company that the Globe brought on managed to mess up.

Ed. note: Yeah, I'm also hoping there's nothing else to report about Globe home delivery today.

By - 1/5/16 - 1:23 pm

We weren't the only ones who wondered what would happen when all those exhausted Globe reporters went home Sunday after delivering papers. Looks like David Bernstein found their replacement: A "sharing economy" startup that launched last year to hire people to staff parties is now looking for people to assemble and deliver newspapers out of some unspecified media organization's distribution centers in Newton and Pembroke, which just happen to be where the Globe has distribution centers.

They're paying $12 an hour, plus you get $24 a day for car expenses. And you can start, as the ad says, TONIGHT! Even better:

After you deliver the papers you are free to go straight home and you do not need to report back to the distribution center.

Oh, but you will have to report at 2 a.m.

By - 1/5/16 - 7:36 am

Just take a look at ACI Last Mile's page for would be publisher customers:

Our Systems Get the Job Done Efficiently Read more.

By - 1/3/16 - 10:10 pm

And then maybe it can offer the service improvements it promised. The Globe self-reports tonight on a "finger pointing" emergency meeting between execs at the new delivery company and Globe officials who said they never imagined 10% of readers would stop getting their papers (not the 5% the Globe had said was the case last week) - and never would have made the switch if they'd known.

By - 1/3/16 - 12:54 pm
Globe newsies

Photographer - and social reformer - Lewis Hine spent a fair amount of time in Boston in the early part of the 20th century capturing the often horrible condition of children. Among the kids he photographed were newsies, including this group of Globe hawkers with Sunday papers at 5 a.m. one Sunday in 1909.

From the Library of Congress's Lewis Hine collection.

By - 1/3/16 - 10:18 am
Forlorn Boston Globes just sitting on Main Street in Framingham

Forlorn Globes just sitting on Main Street, Framingham this morning. Photo by Rich Shap.

It's nice that Globe reporters, editors and other officer workers (some 200 in all) volunteered to assemble and deliver papers this morning. Globies really do want you to read their work. Hopefully, they at least get some pizzas out of the deal.

But, ultimately, the Globe is a for-profit concern and we've yet to hear from the guy who, at the end of the day, hopes to make a profit from his investment in the Globe. And has anybody heard anything from ACI, the company that said it could take over Globe delivery?

In the meantime, we get a statement from the Globe's vice president of consumer affairs and marketing (atttached, below), that getting reporters to deliver one day's paper is: Read more.

By - 1/2/16 - 6:01 pm

UPDATE: See the memo from the reporters' union.

By - 1/2/16 - 11:53 am

Brendan Myers suggests that until the Globe subscription problems are fixed, "Marty Walsh oughta start reading it on the radio."

Was going to just post more tweets from people still not getting their paper (including WGBH's Emily Rooney, who lives in that remote area known as the Back Bay). But then aggrieved Globe subscriber Sharon Machlis of Framingham pointed me to this LA Times story from 2014 about another time the Globe's new delivery company, ACI Media Group of Long Beach, CA, took over delivery for a major metro: Read more.

By - 1/1/16 - 11:29 am

The Globe says it's gotten that no-paper thing down to just 5% of its home subscribers. It probably counts itself lucky that many of those are loyal readers who are complaining instead of just giving up - although who can tell, given complaints about how it's impossible to get through to Circulation to cancel these days. Read more.