Customers services.
Customers services at our cities' public libraries need continuing
improvement with more staff development opportunities and continuing
supervisory programs.

Teaching library.
Our cities' public libraries could be teaching libraries for the
library, archival, records management and information policy
professions in the same way medical centers are teaching hospitals
with many professional seminars and rounds as well as introducing
students to the professions, promoting the growth and development of
that interest.

Transparency.

Many people haven't yet used interlibrary loan readily available at our branch public libraries for books, audio and video not on the shelves within the immediate Boston, Brookline, Cambridge, Somerville and other Massachusetts' libraries systems.

Better software is being developed for tracking what titles library users/customers/consumers ask for.

Alternately new book suggestions, audio suggestions and video suggestions can be submitted for local branch libraries' collections.

Hints, tips and pointers for more effective use of interlibrary loan...

Branch Boston public libraries

Many people haven't yet used interlibrary loan readily available at our branch public libraries for books, audio and video not on the shelves within the immediate Boston, Brookline, Cambridge, Somerville and other Massachusetts' libraries systems.

Better software is being developed for tracking what titles library users/customers/consumers ask for.

Alternately new book suggestions, audio suggestions and video suggestions can be submitted for local branch libraries' collections.

Hints, tips and pointers for more effective use of interlibrary loan...

Branch Boston public libraries