Yelp

Tired of negative Yelp reviews, Jacob Wirth owner threatens to fire all the help

adamg — Wed, 08 Dec 2010 18:28:44 +0000

The Herald reports.

Is Yelp passe?

adamg — Fri, 16 Apr 2010 00:07:21 +0000

Boston Food Diary alerts us to a brand-new, still-in-beta site called Smörgie (Nigel Tufnel a consultant?), whose goal is to let you share restaurant/bar recommendations:

... [It] allows you to upload a list of your favorite restaurants, complete with comments on your favorite or least favorite things about the place, and then share those lists with your friends. It will organize your "wish list" of restaurants and is even there for you with suggestions when you're looking for a cocktail after a rough day. ...

When restaurants talk back: Is Myers + Chang pushing poor people out of the South End?

adamg — Mon, 01 Feb 2010 20:27:15 +0000

Joanne Chang of Myers + Chang responds to a Yelp review that not only accuses it of de-grittifying the South End but of being offensive to Asians, to boot.

Yo, Yelp: Boston may be small, but it's not that small

adamg — Tue, 14 Jul 2009 23:50:53 +0000

Yelp Boston thinks Allston/Brighton, Dorchester, Jamaica Plain and Roslindale are "beyond city limits!" Maybe it's time to break down and actually hire editors from the area? Nah.

Via Bostonist.

They're proud to say people hate them on Yelp

adamg — Wed, 20 May 2009 12:03:16 +0000

The Boston Foodie considers the Yelp backlash, as exemplified by a sign in the window of Kickass Cupcakes in Davis Square.

Earlier:
Yelp now removing Boston reviews?

Yelp now removing Boston reviews?

adamg — Tue, 28 Apr 2009 17:30:20 +0000

Over at Charlesgate Realty, Michael DiMella complains that Yelp has pulled several reviews of his business. And even though the ones that got yanked were the less-than-perfect ones (he now only has reviews giving him perfect 5s), he's upset:

... I think this is a complete disrespect to me, my business, and my employees, not to mention my customers who WASTED their time writing their thoughtful reviews. We're promoting Yelp to our customers because Yelp provides us a tool to allow customers to comment freely (without our control) and gives us an opportunity to earn new business from the reviews (which I anticipate being mostly positive - hopefully!). And if we happen to get a bad review - even better - it will give us an opportunity to correct things!

But because of this, I have really had my faith in Yelp shaken. I am not sure if I should discontinue linking to Yelp, and mentioning Yelp to customers or not. What's the point? I don't want to waste my time or my customers' time. ...

Yelp.com: 'User-generated content', or extortion?

Ron Newman — Thu, 19 Feb 2009 18:47:46 +0000

Can you trust a web site full of user-written reviews if the site's advertising sales people offer to manipulate which reviews are displayed first?

Maybe they don't have a clear conscience

adamg — Tue, 25 Nov 2008 20:34:42 +0000

Kristine Munroe-Mahoney reports that if you give Clear Conscience Cafe in Central Square a less-than-glowing review on Yelp, the owner and his minions will come after you, via nasty e-mail messages:

I have gotten contacted by business owners in response to a negative Yelp review before, but usually they’re asking for my opinion on how they can better serve me or apologizing for any bad experience I've had. I think that's wonderful. But sending out nasty messages to people who don't like their service? Highly inappropriate.