Amtrak rides from hell bedevil people trying to get to Boston

UPDATE: Kary's last communique was at 2:50 a.m., sent from the back of an Uber car in Boston because a) there were no cabs at South Station at 2:50 a.m. and b) she already had the Uber app on her phone.

Kary was on Acela 2168, scheduled to arrive in Boston at 8:43 p.m. She reports it broke down in Connecticut west of New Haven. And then just sat there on the tracks, for 2 1/2 hours - 2 of them with no power - and no working restrooms.

Somehow, the crew got the train back to New Haven, where, shortly after 10 p.m., the frozen passengers transferred to another train - with vestibules filled with ice. And then that train stopped and didn't leave Westerly, RI:

Train 178 is about 20 degrees. It's taken me 8hrs to get from Philly and I STILL might get hypothermia. It's likely because all of the doors are frozen open. And now we're sitting at Westerly because another train is broken down.

Amanda Art was on a regional train that left New York around 7:40 - two hours late, because of the problems with the train Kary is on.

At 11:48 p.m., she reported:

We're currently just so. of Kingston RI. Transfer will not be at station -- should be interesting.

At 12:12 a.m., Kary checked in from Rhode Island, with a plea to Amtrak:

Instead of telling us to call cust serv (over 1 hr wait) how about save the day and send us buses to boston?????

Lindsay is not on either train, but reports:

Friend on Acela train was asked if anyone had duct tape to solve the problem. No one did.

Caroline, who is/was on the dead train replies:

Actually got duct tape but didn't fix it. So have been sitting here for two hrs and rescue train still hasn't arrived.

At 12:41 a.m., Kary reported her train is still in Westerly:

If anyone has a helicopter to pick about 700 people up in SW RI, please send it!

Free tagging: 


Nice that we can spend

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Nice that we can spend billions of dollars on high speed rail to nowhere in California and can't give the NEC the money it needs to function at anything remotely resembling world class.

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Do you know how much money

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Do you know how much money has been spent upgrading the NEC in the last 20 years? Money is not the problem.

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