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Because we haven't had a utility change its meaningless name to another meaningless name in awhile

Eversource Energy

Exciting news, corporate name fans: On Feb. 2, NStar will officiallly change its name to Eversource Energy. Even as I type this, e-mails are going out to customers introducing the exciting new name that has the advantage of not making long suffering reporters wonder whether the 'S' in NStar is capitalized or not.

In the e-mail Neversource says the name change is reflective of its continuing efforts to dedicate unceasing care to the value of bringing you "reliable energy and superior customer service." Or something. They probably ran out of e-mail space before they could explain how they're going to reduce electricity price due to the dramatic drop in world oil prices.

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Eversource implies that they have invented or located some perpetual motion machine or other everlasting source of energy.

Nuh-uh!

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About Competitive Supply
http://www.nstar.com/residential/competitive_supply/about.asp

Your electric service is separated into two components - delivery services and supplier services. The two supplier service options under the "Supplier Services" section of your bill are Basic Service or Competitive Power Supply.

The Department of Public Utilities (DPU) licenses competitive suppliers and maintains a list of companies that supply power within the Commonwealth of Massachusetts. A number of these licensed competitive suppliers do business with NSTAR. Each Competitive Power Supplier sets its own price for electricity and provides service to various cities, towns and types of customers.

To see a list of competitive suppliers that may serve customers on your rate, visit the Competitive Suppliers page.

If you choose a Competitive Supplier, NSTAR Electric will continue to deliver power to your home or business, read your meter, care for the poles and wires, provide customer service, and restore power when there is a service interruption.

Picking a Competitive Power Supplier
You may wish to shop the competitive market. We encourage you to compare the Competitive Suppliers' options to Basic Service. In addition to price, other service offerings may be of value to you. The length and terms of your contract with your supplier, as well as billing, payment, deposit, warranty and other information are also important to review.

If you choose a Competitive Power Supplier, the supplier's rates will go into effect on your next scheduled meter reading date provided NSTAR Electric had notice of this change at least two business days prior to your next scheduled meter reading date. Your next scheduled meter reading date appears on your electric bill.

After choosing a supplier, if you are currently a Basic Service Fixed rate customer up to six months of your past billing will be recalculated to reflect the month-to-month Basic Service Variable rate. This adjustment may result in either a credit or debit.

Still have questions? Visit NSTAR's Competitive Supply Frequently Asked Questions page for answers to some common customer questions.
http://www.nstar.com/residential/competitive_supply/about.asp

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I'd swear you are shilling for NStar's competitors.

But I do know better.

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They have ability to go back 6 months and adjust upward or downward the bills of customers who choose to purchase their energy service from a competitive supplier. It happened to me; I just this month switched to another supplier, Eversource went back and recalculated my 3 months prior bills at 0.21 cents/KHW and billed me the difference of $586. Ouch!!

They are using this little known rule as a barrier to consumers participating in the competitive retail energy market.

You've been warned!

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How do you find a Competitive Supplier that the rebilling recalculation doesn't exceed the savings? Reference at
http://www.mass.gov/eea/docs/dpu/electric/competitivemarket/bill-recalcu...

Appeal?... Amendments?... Legislation?... Lawsuit?... take the Massachusetts Executive Office of Energy and Environmental Affairs Massachusetts Department of Public Utilities to court?...

Among least expensive offers by Competitive Suppliers for Electric Service... Con Edison Solutions? Take into account the level of customers services.

references
http://chooseenergy.com
http://currentchoice.com

http://www.mass.gov/eea/docs/dpu/electric/competitivemarket/bill-recalcu...
http://www.mass.gov/eea/energy-utilities-clean-tech/electric-power/elect...

http://www.mass.gov/eea/docs/dpu/electric/14-140-noi-competitive-supply-...
http://www.myfoxboston.com/story/28052980/electric-bills-rise-with-temps...

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"Eversource" sounds like one of those companies which send people door-to-door to harass people into giving them your electric bill.

Then again when Bell Atlantic changed to Verizon I thought it had to be a joke: No company would pick such a stupid name.

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I see what you did there.

P.S. Dammit! I had finally sorted out NStar and NationalGrid in my mind, now I'm going to get confused all over again.

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Does this mean I should stop writing "Boston Edison" on my checks and begin writing NSpan instead?

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Old habits die hard.

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"Ever Source. Ever Source. Ever Source."

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Boston Edison, Boston Gas, Columbia Gas, Keyspan Gas, Keyspan Electric, NStar Electric, NStar Gas, Northeast Utilities... no matter what name it is, it is still high rates

I still get confused. I have National Grid Gas, but NStar Electric.. or is it the other way around. I always forget.

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It's the Comcast Xfinity strategy.

You customers hate you?

Your service sucks and costs too much?

Change the name! It fixes everything!

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Will you be able to remember whether it's EverSource or Eversource?
I can't remember which is gas and which is electric either. This won't help.

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And I was trying to understand why electric rates are going up even as energy costs drop. Aha, it's all the expenses for this rebranding!!

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I think the first example of this nonsense was Phillip Morris becoming "Altria" shortly after emerging from those enormous tobacco lawsuits of the 1990s.

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But in 1997, ValuJet bought a much smaller airline, AirTran, and adopted the AirTran name for the combined company. A series of safety incidents and ultimately the crash of Flight 592 in the '90s had damaged the ValuJet brand pretty badly.

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Maybe its a plot to get more people from checks to electronic transfer, where they don't even look at how high their bills keep getting.

En Staaaah was shorter than Baastin Edison. This Evaaah-source will fah-evaaah suck when ppl get their 2x generation rate bill for January next month.

Thanks anti-nuke, anti-pipeline, and CLF for the rate hike! The northeast has the most expensive electricity in the lower 48.

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Ever the source of confusion...
...Ever the source of increasing electricity rates...

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a) What Competitive Supplier have any of you kind folks tried?

b) How do you determine a Competitive Supplier to lower an electric bill?... with the dense, unnavigable information
at
http://www.mass.gov/eea/energy-utilities-clean-tech/electric-power/elect...

Dominion switches back customers to their original electric company if they ask too many questions about Rates! Other Competitive Suppliers scam with telemarketing targeting seniors with offers that change the Rate after a year or so or after a few months while making claims about being Greener and that customers are supporting environmental concerns! Call Centers at Competitive Suppliers haven't robust information for electric bill payers attempting to select a new Competitive Supplier.

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At the end of the day, you still have to deal with NStar, or whatever stupid name the Edison wants to call themselves. It's their wires that delivers the electricity to your house, so it seems half your bill goes to them anyway, and when you have problems (wires down, unreliable service) NStar is the source of the problem.

The new entrants just seem sketchy. And their sales tactics seem to reinforce that. So at the end of the day it still seems like a monopoly to me. If I were buying energy from the generator (which isn't possible, as they are all on a grid anyway) then I could say "yes, I get my energy from Seabrook," but I can't, so it's a mystery to me.

(What? You made a good point germane to the discussion. I want to encourage this.)

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Is the array of solar panels on my roof. It's sized to produce more than I use, and I sell my excess power to National Grid. I had to pay them once, last winter, when snow buried the panels for a couple of weeks. I think it was about $15. Every three months I get a check for between $200 and $750, for the SRECs. When the SRECs end after 10 years, I'm hoping battery tech will have advanced enough that I can get off the grid completely.

If you own a southern exposure that's not shaded, it makes all kinds of sense to invest in solar panels. There are even outfits that will put them up at no cost to you, and give you a reduced electric bill (but you won't own those panels.)

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NStar has been operating as a subsidiary of Northeast Utilities (as well as about a half dozen other subsidiaries of various local origins) since 2012. Northeast and all of its subsidiaries are going to be branded with Eversource Energy now instead of 10 different names.

So, Northeast Utilities gets 2 things out of this name change: 1) unified branding and 2) a non-localized name. Now if they buy something in, say, Ohio, they won't have to keep the Ohio name since Northeast Utilities will mean little to the Rust Belt (other than goddamn New England interlopers).

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How have any of you kind folks figured out what Competitive Supplier for electric service has the best offer?... it's challenging digging through the information at
http://www.mass.gov/eea/energy-utilities-clean-tech/electric-power/elect...

and at
http://www.nstar.com/residential/competitive_supply/about.as

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Because I've tried multiple times to A) Pay directly through my bank account, and B) Stop the darned paper bill from showing up in my email box.

Also, as someone who has handled a significant branding change with a customer base; PUT THE DAMNED NEW LOGO IN YOUR EMAIL ANNOUNCEMENT.

Ahem. (Hmm, should remember that point when at my interview next week....)

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And it caused me trouble when I changed PCs at home and couldn't figure out my password that was automatically entered when I logged it for 4 years beforehand.

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Just received a notice that the 100% Green program is being discontinued in July.
As long as any energy company uses nuclear in its energy mix, we are supporting the old aging Plymouth nuclear power plant that has the same reactor design as the ones in Fukishima

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We could build newer, safer ones but no one wants that either so what are you gonna do?

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Not only will the re-branding increase costs, but the lengthened name on all the correspondences, etc., will increase their cost in the amount of ink they'll be using over the years on billing, etc.

Idiots.

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The rebranding will cost Northeast Utilities (the parent company of NStar) far less than their current situation because they'll be able to centralize all of their marketing, sales, stationery/mailers, etc.

Also, I hope you're joking about the cost of ink. In case you're not, the new logo is monocolor for starters. That means single ink printing instead of the blue/yellow/black of the NStar mailings. That's a huge cost savings right off the bat on printing costs.

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" What's in a name? that which we call gas
By any other name would smell as... gasy !"
(with my apologies to the Bard)

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If The Power Goes Out
If you experience a service interruption please:
Use NSTAR's online "Report an Outage" tool
http://www.nstar.com/residential/storm_center/service_interruption.asp

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