The company behind Craft Beer Cellar outlets is making a federal case out of negative reviews on Glassdoor.com, a site that lets people review the companies they work for.
In a suit filed last week in US District Court in Boston, Craft Beer Stellar, LLC of Belmont wants a judge to order the site to take down nine disparaging reviews, pay more than $75,000 in damages and to order the site to reveal the identities of their authors so that they can be legally hit with damages as well.
Beyond saying nasty things about one of Craft Beer Stellar's founders, the suit alleges the postings reveal proprietary company and franchise information that could only have come from the company's project-management system, which it uses to communicate with its franchisees. As one example, it cites a posting that claims that "the sales projections are off by 50% or more, and the costs are off by that much too" as both defamatory and proof the anonymous author had access to the closed project-management system.
The reviews, Craft Beer Stellar alleges, have caused "irreparable harm to its business and reputation in the craft beer industry."