Steve Poftak announced today he'll be resigning as MBTA general manager on Jan 3.
In a letter to T employees, Poftak writes:
Serving as MBTA General Manager has been the experience of a lifetime and it has been my honor and privilege to work with all of you.
While we have faced and will continue to face challenges, I believe in the strength and resilience of the MBTA. As I look back on my four years as General Manager, I take great pride in what we have accomplished together.
We kept service going (and made it better) through a global pandemic. In a world where a lot of people stayed home, the MBTA was out there serving our transit dependent customers.
And while we know we have more work to do on safety, we have made great strides as an organization, building staffing, expertise, and above all, commitment to making the system as safe as it can be.
We have also taken the term "Building a Better T" and put it into action – investing billions of dollars into modernizing the system with real results – modernizing the bus fleet, building out commuter rail infrastructure, completing the GLX extension, and major improvements across the core system – just to name a few.
Poftak says he will spend much of his remaining time in the job helping to transition the T to new leadership.
Poftak, a Roslindale resident, has served as general manager since 2019, although unlike his two immediate predecessors, he had worked on T issues before that - serving as a member of the the Fiscal and Management Control Board that directly oversaw the Tand as a director of the MassDOT Board since 2015.