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Comcast and Tivo: A match made in hell?

Mike Hillwig discusses the suckage known as Comcast.

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I agree. I had comast's version of tivo for a total of one day before I called to cancel. The menus are painful to flip through, there is no way to turn off an annoying option which asks you to change the channel every half hour to a program that it thinks you will enjoy - even if you had already given that program a "thumbs down" rating. To top it off everytime the tivo recorded one program, after one minute the box showed 50% full. When I called to cancel the service was so new that Comcast didn't know how to remove the service from my account. Glad they spent some serious time testing the product. If there was any other option than Comcast in Boston I'd be all over it. Fios where are you?

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It was surely one of the happiest days of my life when I got to go to Comcast's Allston headquarters for the last time and dump my equipment in their lap. I switched to DirecTV and never looked back. No more outages during storms (or whenever else the system didn't feel like working). No more useless customer service, which ALWAYS ended with having to schedule a service call two weeks from now at some completely random time of day, forcing me to miss a half day of work. No more complete restructuring of the system and then telling me I'd have to pay $20 more a month to keep the package I'd already HAD for the last 10 years. Comcast -- the absolute nadir of cable providers.

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