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A small window of time
By adamg on Wed, 04/02/2008 - 12:51pm
Fabulously Out There decided to switch from Verizon to Comcast for broadband when the Verizon phone rep offered to send out a technician to diagnose her broken broadband "between 8 a.m. and 7 p.m." She reports her experience with Comcast hasn't been much better.
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Comments
Speaking of Comcast...
I just had a pair of Comcast techs climb up one of the trees in my backyard and drive a hook into its trunk, then string cable through that hook. This is not cable for MY house, mind, but for a house two doors down.
Two things: under what grounds is it okay for them to just casually climb my tree and install a hook into it, without even thinking to ASK me first if that was okay? I understand the concept of the easement, but this is taking things a shade too far. Secondly, we're about to start remodeling our back yard, and frankly, that section of that tree is marked for removal. Sorry, college dudes two doors down, but you're gonna have to call Comcast again in a couple of months after your cable is disrupted because that tree they connected it to isn't there anymore.
wonder why
Wonder why Comcast didn't string it using the same supports as phone/power/rcn etc.
Why
Because it's on the back side of the house. Though why they didn't add it to the festoons of phone and previous Comcast cables attached directly to the walls of the houses is anybody's guess. (No overhead power lines out back, and RCN doesn't come this far down our street, or we would SO be ex-Comcast customers ourselves.)
The guy up our tree claimed it had been okayed by his supervisor because it was "easier." Ain't gonna be so easy when the cable gets ripped out in a heavy wind, which may happen as soon as tonight, because one length of said cable is strung directly (and taut!) under a large free-swaying branch. Of all the half-assed Comcast wiring I've seen in this neighborhood - and there's quite a lot - this is about the half-assed-est.
no idea
This is a set of row houses, and all those utilities are just stapled to the back of the houses! The thing is, this cable is strung through THREE of our trees, including being directly tucked underneath one long, low-hanging branch that's going to snap the cable as soon as the leaves come in, because of the extra weight. That part strikes me as kind of amusing, actually.