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Why you need to check complicated orders at Dunkin' Donuts

Dan Miller explains:

... Lester (apparently, the guy who selected my donut mix): "I gave him a mix."

DD employee: "See, these look like mostly chocolate."

Lester: "Well I was just trying to get rid of the donuts we have a lot of." ...

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Comments

Explain again why anybody ever has to go to Dunkin Donuts during typical waking hours?

I have two good alternative options - one quirky but amazing, one very reliable and way better - and cheaper - than Dunks. I know that other communities have better options as well, as evidenced by our "bring a dozen to work week" while my firm was moving.

I don't need to add to the long list of reasons to avoid dunkin donuts, so I go for the iced coffee and leave it at that.

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Inquiring minds would like to know the two better options... Give em a shout out!

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Demets, Mystic Ave (the part of Rt 38 that turns into McGrath/O'Brien), Medford. Best bets are the chocolate, blueberry crumble and maple donuts, but others are good too. They have more and better stuff early on.

If you are willing to wait for what you want and deal with quirky service, Donuts with a Difference is arguably donut heaven on earth! Riverside Ave., Medford Square. Totally amazing donuts made with kosher ingredients. Boston Cream, Honey Dip and Coffee Rolls are to die for. My kids like the jellies. They sometimes have "cheeseburger donuts", which are a boston cream type donut inside a honey dip shell. Warning: they don't open or have donuts very early.

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Unless I am missing something here there is no clear cut definition on what a "mix" of donuts is. If you order a random assortment of donuts , but dont get a jelly one, then shame on you for not asking for it. Most people would be happy to get a mix that was mostly chocolate based rather then getting stuck with some other oddball flavor like blueberry.

I think "Lester" had it right, he came in and shows no favortism towards any particular flavor so he hands him a box of donuts with an assortment of donuts they have an abundance of.

If he wants to micromanage which donuts he does and doesnt get, next time he just needs to go inside. Drive thrus are busy places, IMO they are there for quick, non complicated orders.

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The Dunkin' Donuts I was referring to has no option to go inside -- it's drive-thru only. If there was an option to go inside, I would have absolutely done so, as this was more than ordering a donut and a cup of coffee.

Kind of silly if you ask me not to have the option.

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I've never seen one of these. Where is it? (And how do they react if someone shows up on a bike or rollerskates?)

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In Natick, not far past the Wellesley line. In all the years I've been going there (since before it was even a Dunk's), I've never seen anybody in roller skates try to buy coffee there.

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I think there is one up in Andover as well off of 128.

Most of the places where I have seen drive thru only DD's its been in areas where a bike or rollerskater wouldnt be for the most part. They tend to be on highway islands, I think they might even give you a reward for being able to get there on bike.

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... is in Clinton.

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I was working the summer at a Wendy's drive-thru in Marlborough. Late one night, four kids walked up to the intercom and asked if they could walk through the drive-thru. Everyone else working there was either stoned or had mentally checked out, so I took the initiative and told them that they could, but legally they were required to stand in car formation. So they dutifully marched up, two in front, two in the back, and placed their order. The guy in the "driver's seat" even passed the food back to the kids in the back. It was pretty awesome.

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Its illegal in MA to serve non vehicles in a drive thru, must be for safety sake.

I do think your idea was funny though. Some teenagers go with the joke and get a blast out of it, but you also ran the risk of having them be little punks about it.

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You'd think they'd have mentioned it when they were training me to work the drive-thru. Oh, well, nobody got hurt.

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Fast food places , like all places that hire teenagers and low wage workers, work on sheer ignorance. They tend to tell their workers as little as possible, so unless a law is fully enforced they dont tend to bring it up. During college and high school I worked at a bunch of these places and it was always the same, dont mention it unless they have to. One place was neurotic about the smoothie machines mixer being cleaned after every use to the point where even if you were making the same smoothie twice you had to clean it in between. They got a bad score on a random health inspection and the smoothie machine was blamed, so from then on it was the cleanest thing youve ever seen, funny they didnt care about it at all until the inspection and fine.

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Many years ago, I rode my bike up to the drive-thru window of Cambridge Trust Company on Mass. Ave., between Harvard and Porter squares, to make a deposit. The teller insisted that I go into the bank lobby instead, even though that meant bringing the bike into the lobby as well. (I hadn't bothered to bring a lock with me.)

This isn't my bank, so I have no idea whether they still do this.

I've also occasionally seen bank branches where the only ATM is in a drive-thru lane. I think Century Bank in North Cambridge is one of these.

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