Finding Jane Doe

There's this 88-year-old woman who lives on Frankie's floor. The other day the woman got taken away in an ambulance after she fell:

... We stood in the hallway and listened to them put her on a stretcher. As they were carrying her out to the ambulence, she asked for her glasses between sobs, but they ignored her. ...

Frankie and her roommate go into her apartment and get her glasses, then head over to nearby St. Elizabeth's. Only she isn't there. Frankie goes in search of her neighbor. She is not deterred by some obnoxious hospital clerk:

... I wanted to slap this skank into next week, hop on my time traveling Huffy bike, and ride into the future to knock her right back where she came from so I could do it all over again. I gripped the edge of the help desk to steady myself, fearing that the chicken-neck I was about to give was forceful enough to send me out into orbit. Channeling a little Aretha (and yes, a touch of Jerry Springer guest), I put this woman right back into her place, citing that she did, in fact, work at a help desk, and her attitude was uncalled for, and how would she like to be an old lady lost in some bureaucratic system that doesn't give two flying fucks about her, yadda, yadda, yadda. She snorted, rolled her eyes, and was only silenced when, upon my exit, I turned around and told her that her weave made her look like a My Little Pony on crack. ...