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A gallon of rusty, moldy water on the head

Andy Bailey posts a copy of a letter he sent the MBTA after a morning commute (a couple of weeks ago; I'm slow on the uptake sometimes):

My wife and I were riding on Red Line Car #01622 this morning. When the train made a sudden stop between North Quincy and JFK, a piece of the ceiling paneling gave way and approximately a gallon of a mixture of water, rust, and mold poured onto me, my wife, and another female passenger. ...

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the bad thing (that didnt occur to me until after I sent it) is that after I've written them so many rude emails, they were probably passing this one around the office and high-fiving. I probably had it coming :)

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If you get a reply from the MBTA, you simply MUST post it.

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