Massachusetts Eye and Ear is already physically smushed into Mass. General. Today, it's announcing plans to merge into the holding company that runs Mass. General and Brigham and Women's hospitals.
Mass. Eye and Ear will keep its name and its own executives, board of directors, doctors and staff. The deal will require approval of state and federal regulators.
Karen Cord Taylor considers opposition to a plan by Mass. Eye and Ear to replace its Charles Circle parking lot with a four-story office building:
Check out this message in the snow along the Charles, photographed yesterday from the eighth floor of Mass. Eye and Ear.
Dr. Roland Eavey, director of ear, nose and throat pediatric services at the Massachusetts Eye and Ear Infirmary, is leaving to become chairman of the department of otolaryngology at Vanderbilt Medical Center. He'll also be director of the Bill Wilkerson Center for Otolaryngology and Hearing and Speech Sciences.
When Ed blogged about his awful outpatient experience at Mass. Eye and Ear in July (he got there for a 2 p.m. appointment with an eye specialist, then kept getting shuffled around until he finally saw the guy at 5:30), he got letters and phone calls of apologies - and promises that next time things would be better.
He reports:
... Today, I am happy to say they kept their word. ... Kudos to Mass Eye and Ear for listening to its patients and actually doing something about its problems.
Computer networks can do some wonderful things these days. Like, if one of your surgeons postpones some day surgery, your recovery department could be notified, so employees there don't have to have to waste time and money mystifying/annoying parents by a) Calling them to ask how their kid's recovery went and b) Despite being told that their kid didn't have surgery, then following up by mailing them a detailed questionnaire on how their kid's recovery went.
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