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By adamg - 11/6/17 - 2:25 pm

Comcast is down in many parts of the country, including Boston and most of the rest of the Northeast.

By adamg - 8/24/17 - 8:14 pm

A pissed off citizen files a complaint that Comcast has plastered every last square inch of vertical surface in Cleveland Circle with ads:

Comcast has posted flyers on trees, electrical boxes, my door, the cars. We get it. Comcast sells cable. This has to be littering. I asked them to stop and they told me to "duck" off. The rule is "post no bills".

By adamg - 1/7/17 - 6:48 pm

Comcast subscribers in Cambridge and Somerville are reporting they're Internet-less at this hour, although they still have TV. Dani B. reports he got a 10 p.m. restoration estimate.

By adamg - 2/15/16 - 11:52 am

It used to be 500 channels and nothing to watch, but this morning it's more like two channels and nothing to watch. As Matthew Gilberti reports:

My TVs are stuck on Sportscenter and The View. Don't know which is worse!

By adamg - 12/23/15 - 9:20 am

On Monday, the mayor's office announced the city would be showing the Winter Classic Bruins hockey game on a big screen in Copley Square.

But the Globe reports that NBC/Comcast has blocked the outdoor viewing because it owns the exclusive rights to the telecast and it's not going to let a bunch of people just watch it in a park.

Also: Petition to let Rene Rancourt sing the national anthem.

By moxie - 3/22/15 - 7:00 am

I'm in a four day steel cage death match with Comcast over (lack of) service related to a failed cable-box, compounded by a Comcast-generated "reset" that's cratered the replacement, plus all attached satellite boxes in my house. I live in Cambridge.

I would dearly love to drop them like a bad habit, but need a replacement for internet and television, preferably bundled.

Any ideas/suggestions?

By adamg - 11/6/14 - 6:32 pm

WCVB reports the company's apologizing for service outages caused by a software upgrade or demons or something.

By adamg - 11/3/14 - 10:24 am

Shortly after 10 a.m., Matt, up in Salem, asked:

Major Comcast outage? No tv/inet. Phone # has no menu, goes straight to 30+ min hold. Anyone else?

Apparently so.

By adamg - 8/28/14 - 9:39 am
Xfinity trash

A disgusted citizen reports:

Beacon Hill was littered with these flyers today, both public and private property. Flyers were thrown in vestibules and taped in entryways as well as on light posts. Name of perpetrator is on flyer, please contact and fine.

By adamg - 2/14/14 - 8:30 am

The Globe reports Mayor Walsh is promising something big in Boston when it comes to high-speed Internet access, although he declined to get specific:

After his comments to the MassTLC audience, Walsh wouldn’t expand on his fiber plans, except to say that he’s working on it.

And, unfortunately, the devil's in the details. Somebody would have to install a lot of fiber around Boston.

By adamg - 1/27/14 - 6:09 pm

This afternoon, I heard a Comcast radio ad that featured an alleged Boston couple explaining that they'd switched back to Xfinity from Fios because Xfinity is faster and doesn't give them an embarrassing rash, or something.

Please, Comcast, don't insult our intelligence. No Bostonians are switching from Fios to Xfinity because no Bostonians (save a tiny, tiny number of Dot rats) can get Fios.

By adamg - 10/26/13 - 8:57 pm

Spatch moved from a Somerville street where he was quite happy with RCN to a street where he could only sign up with Comcast. So he did. And promptly set a land-speed record for learning to dislike a company.

By adamg - 7/7/12 - 9:50 am

A trade association of contractors who install home security systems charges the two telecommunications companies are violating state law and possibly putting residents' lives in danger by letting unlicensed technicians install their own burglar alarms and smoke detectors.

In a lawsuit originally filed last month in state court but transferred this week to US District Court in Boston, the Massachusetts Systems Contractors Association charges:

By adamg - 4/9/12 - 4:31 pm

The FCC says Boston can reimpose Comcast price controls lifted in 2001, because RCN really isn't an alternative in most of the city.

The commission had lifted Boston's ability to dampen price increases on "basic service tier rates" in 2001 on the premise that RCN would eventually cover the entire city and provide effective competitive price controls.

By adamg - 5/9/11 - 8:31 am

WBUR reports the mayor will ask the FCC for the right to tell Comcast what they can do with their rates. He says Comcast has a monopoly in Boston because RCN is an also ran and Verizon refuses to light up Boston for FiOS (and why would that be?).

By adamg - 2/4/11 - 11:24 am

Mark Renouf reports he was late to work because a Comcast contractor blocked traffic on Avon Street in Somerville with his truck:

MBTA Bus route #85. [Contractor] was outside when the bus came by, the driver asked him to move it, he said no and went inside the house he was working at. He finally moved it after coming out to his truck and the bus driver asked again. Sat there for ~15min.

By jeffcutler - 1/28/11 - 10:27 am

Here are a handful of additional thoughts from today’s TVNext Summit at Hill Holliday in downtown Boston. Specifically, one of the hosts, Mike Proulx asked about the mindset behind using social media tools as an adjunct to TV entertainment. This includes Facebook, Twitter and other tools.

Here’s how the panel responded...

By adamg - 11/28/10 - 8:29 pm

UPDATE, 11:15 p.m.: People beginning to report their Comcast Internet service is back up.

Twitter's currently lighting up like a working Internet modem with reports from all over of Comcast Internet outages. Bonnie Sashin reports from Brookline that when she called the Comcast customer-service number, she got a recording telling her to go online for service, which, um, hey, Comcast, maybe you're not getting the idea?

By adamg - 8/17/10 - 6:22 pm

Terry Ann Knopf reports on the Columbia Journalism Review site on the fallout from Nolan's decision to protest a local TV trade group giving an award to the Fox personality.

Via Dan Kennedy, who notes Knopf's story has an interesting background of its own - it was originally slated for the Boston Globe magazine.

By adamg - 4/12/10 - 8:59 am

IBEW fights with Verizon, Comcast/Xfinity over who gets to work on VoIP installations.

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