Brian recounts his first two weeks with the new Comcast Tivo service:
... The experience, while having so much potential for a quality product at a fair price, has been nothing short of disastrous. ...
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Comcast
By adamg - 2/12/08 - 7:59 am
- 3 comments
By adamg - 2/1/08 - 8:47 pm
It's like they always say: Follow the money - right to everybody's favorite cable company.
By adamg - 1/12/08 - 9:56 am
Betsy Devine reports from her monitor, where, after two hours, she had graduated from second to first in an online queue to chat with a Comcast rep:
... Fortunately, I have lots of work to do at my computer while I wait. ...
By adamg - 12/21/07 - 1:50 pm
Be is quite happy with RCN. She is not at all happy with Comcast, because in the process of hooking her landlord up, Comcast cut her RCN phone and Internet connections:
... THEY SUCK. IF THEY WERE THE LAST TELECOM IN THE US, I'D JURY RIG A SETUP WITH SOUPCANS AND SOME STRING BEFORE I PARTOOK OF THEIR "SERVICE" ...
By adamg - 11/6/07 - 9:46 am
Memo to Comcast: You do not want to mess with a guy like Jonathan Kamens, who knows how to do things like measure broadband throughput and who will quickly call you on the fact that the 6 Mbps service you sold him in fact was only delivering 4 Mbps:
By adamg - 10/26/07 - 8:45 am
Miss Von Schtoop exults:
The life force sucking cablebox that Con-cast jammed onto the side of my house is GONE! ...
By adamg - 10/16/07 - 4:39 pm
Yes, it has come to this: A blog about the cable company everybody loves to hate. Not Massachusetts-specific, but sure to resonate here (read the story of the Virginia granny who went to a Comcast office and started bashing everything in sight with a hammer when Comcast refused to restore the phone service one of its installers disconnected by mistake).
By adamg - 8/11/07 - 9:52 pm
Bill Trippe had never had a problem with his Comcast Internet service - until his e-mail stopped working.
By adamg - 7/12/07 - 2:39 pm
Boston Gal reports that if you use Comcast for both TV and Internet service, call them and threaten to move to Verizon unless they lower your bill.
By adamg - 4/20/07 - 8:53 am
Last night, one of the Wicked Good Conference's more loyal users e-mailed me that he couldn't get through to the site - all he got was a blank screen. Hmm. I tried the site in both Firefox and IE, no problems. Looks like it was Comcast's fault - seems something screwed up at their end that prevented their customers from connecting to sites hosted at pair.com, such as the Wicked Good Conference and Universal Hub:
By adamg - 4/14/07 - 12:15 pm
Remember that Globe story last month about Comcast cutting off broadband users for using too much of their "unlimited" broadband and refusing to tell them how much was too much?
Same thing happened to a guy in Utah, who started a blog about Comcast's vague terms of service.
Via John Daley.
By adamg - 4/2/07 - 1:38 pm
Everybody Loves a Boston Girl hates Comcast:
... When you're paying over $100 a month for cable and Internet, don't you deserve to actually get Internet? Ours has been down since Thursday morning. ...
By adamg - 12/26/06 - 11:50 pm
Josh Simons explains in great detail why, if Heller were writing "Catch-22" today, he'd probably be writing it about Comcast instead of the Army.
By adamg - 9/26/06 - 1:49 pm
Jon Petitt ties together all those reports today of people being unable to access anything Google-related (from BlogSpot to GMail to that little search engine thingee). He quotes one person recounting a Comcast tech telling him the only fix is to switch browsers from Firefox to Internet Explorer. Bzzt, wrong answer, Mr. Comcast customer-service rep.
Tom reports a partial fix, at least for Firefox users.
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