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Hot tip for T riders

If you have a Twitter account and your train or bus has non-functioning AC, give a shoutout to @mbtaGM with your car or bus number.

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Comments

The numbers on subway vehicles need to be way more prominent - half the time there's no way to tell what care your on - especially if it's crowded.

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The Orange Line has big, white numbers at either end of the car inside the train and big black ones on the outside. Don't know about the other lines.

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Never seen orange line numbers on the outside. I know on the red line often the only interior number is on the emergency panels - so very small at the ends of the cars, easily blocked by other passengers.

If the T is into having us report issues, the numbers on all trains needs to be in very large numbers in a high location, so you can read from anywhere in the car.

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Okay, this is the very first thing ever to make me want to get myself a Twitter account. The 66 bus I was on this morning had no a/c - at least in part because the driver wouldn't turn it on, although after five passengers loudly begged her to do so, she first insisted that it was already on, but then it suddenly started up. Sadly, even when it did start it didn't seem to be doing much.

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John:

They are always above the pass thru doors on heavy rail cars. They are on the doors to the motorman area on light rail.

I just wish they'd fix the leaky air conditioner units (or fix them so they would leak into the buses) Tired of being on a crowded NABI or Neoplan bus where half the seats are wet and drippy because of improperly servied A/C units.

-k

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Why do the passengers have to report non-working AC? Shouldn't the drivers notice and be responsible for doing so? Do they get in trouble if they do? Why is the only way to get anything fixed on the MBTA is to complain about it publically?

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Yes I find this funny myself, as most Bus Drivers are suppose to INSPECT the bus when they take it from the garage. You'd think they'd flip it on to test on hot days.

I really think the T just doesn't maintain any of the equiptment, and doesn't care to either. You'd think someone would turn the trains on and walk thru them before they depart.

But apparently not... But maintenance has been an issue with the T...

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Yeah, but if the GM makes himself available on Twitter, it's good PR. That's *MUCH* better PR than having things work, or having paid personnel discover when things don't work.

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Yeah, you'd think the drivers would be more interested than the riders in making sure the a/c was working --after all they have to be working in those conditions for hours.

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Does Twittering to the General Manager actually work?

The T hasn't responded to my web inquiries in several years. Maybe I'll open a Twitter account just for this purpose, if it works.

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