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Hell's waiting room

That would be the Roslindale RMV on a hot July day.

OK, granted, it's no longer in the basement of the old municipal building, but now it's in this tiny little room up a ramp in the old municipal building, with far too few seats for the number of people crammed into it. And, yesterday, it managed a neat trick: Although the air conditioning was on, you still managed to overheat because a) all the people there and b) no circulation whatsoever. Combine that with all the elephants stomping around upstairs at the community center (well, what sounded like elephants stomping around upstairs) and it was enough to induce nausea.

Now add in extra-friendly RMV workers. We were there to renew Nancy's registration. She has an ankle issue right now, it hurts her to stand for long, so when we got there, she took the only available seat - in front of some PC used for testing or something. She must've been sitting there for 20 minutes before an employee saw her and simply barked, "YOU CAN'T SIT THERE!" Now, in those 20 minutes, not a single person had needed to take an exam there (or do whatever it is one does there). We explained why she was sitting there. Drone replied: "THERE ARE SEATS AROUND THERE! YOU CAN'T SIT THERE!"

Fortunately, there was, indeed, a single seat this time around. But apparently "excuse me" is not in that RMV worker's vocabulary. I wonder if she's the same worker who tried convincing some guy he was dead on one of my earlier visits there.

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Comments

A visit to the old Roslindale RMV was, for quite a while, my worst-ever experience in Massachusetts. Due largely to the RMV workers.

Happy to have since discovered the Chinatown RMV, where I've never waited for more than a few minutes, and am usually treated like a human being.

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That sounds like no fun whatsoever. I've heard of 30-40 year old adults being reduced to TEARS, at several notorious Rhode Island DMV branches. Is this comparable? Worse? I have little experience with MA.

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