If she doesn't get her paper tomorrow morning, the Herald will be dead to her

You'd think, in times like these, a newspaper would do everything it could to keep a home subscriber. Apparently not:

... I've had daily conversations with both the Herald and PCF [the local distributor] who have both promised to elevate my complaint. PCF even offered to drop off my paper later on in the day, which they have done 3 out of the past 9 days. Yesterday they sent someone out to deliver it but I didn't receive it until almost 5pm. Today I didn't receive it all, despite 2 calls from PCF claiming that I would. ...

Earlier:
Cutting back on the Globe.