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Even the automatons are cranky these days
By adamg on Mon, 09/22/2008 - 11:33pm
Marcy attempts to get an actual human on the line at Nstar when her power goes out but is instead confronted by a lady robot who asks her to explain her issue and when Marcy replies "customer service representative," asks:
Are you sure? Our representatives might be busy.
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Comments
pavin' the road to h-e-double hockey sticks
As much as I can appreciate the customer-oriented good intentions ("Are you sure? All our representatives may be on the phone with other customers and you may be on hold for quite a while") boy howdy did that not work ("Are you sure? Our representatives get real annoyed when a call interrupts their Facebook time.")