Geek Squad more like Peek Squad, lawsuit charges
A woman whose boyfriend brought her computer into a Best Buy store to fix a virus problem alleges at least one technician spent some time perusing photos showing her in "positions demonstrating personal situations" while the computer was in the shop.
The suit, filed yesterday in US District Court in Boston by a Bristol, RI woman identified only as Mary Doe, seeks at least $2 million in redress for the humiliation and emotional distress she says she's suffered, which includes the fear the photos could show up on the Internet and that she be recognized either by the store worker or workers who saw them or by other people they might have shared the photos with. It's gotten so bad, the suit charges, she wants to move out of the area.
According to the suit, the woman's boyfriend brought the computer to the Mansfield Best Buy on Jan. 17 because the computer was having problems. The Geek Squad said that was due to a virus and he agreed to leave the computer there to have it removed and anti-virus software installed.
The lawsuit charges that when the boyfriend got the computer back on Jan. 20, he noticed some of the files had been accessed the day before - when the computer was still at the Best Buy - specifically between 9:24 and 10:46 a.m., which was after the time the suit says the Geek Squad informed him the virus problem had been fixed. The suit says there was no reason for anybody to look at the photos, especially after the requested work had been done, and that the way they were access suggests this was not the first time somebody at the store decided to seek out photos on a PC.
|Copy of the complaint in Mary Doe vs. Best Buy||84.57 KB|