The T reports CharlieCard users can now renew or replenish their cards online, by setting up a MyCharlie account.
The new system lets monthly pass holders have their cards get renewed automatically and lets users get replacement CharlieCards for lost or stolen cards. T General Manager Dan Grabauskas said:
With this new technology, customers who register their CharlieCard receive a replacement free of charge. That was a legitimate customer concern that today is an issue of the past.