Complain about them on Twitter:

... It seems that Comcast has gotten with the program, they even have their own Twitter account, and actively monitor Twitter and other sources for complaints. ...

Fabulously Out There decided to switch from Verizon to Comcast for broadband when the Verizon phone rep offered to send out a technician to diagnose her broken broadband "between 8 a.m. and 7 p.m." She reports her experience with Comcast hasn't been much better.

Chris Albrecht posted this a couple days ago:

At the Digital Living Room conference today, Gerard Kunkel, Comcast's senior VP of user experience, told me the cable company is experimenting with different camera technologies built into devices so it can know who's in your living room.

Via Brian Kane.

Mike Hillwig discusses the suckage known as Comcast.

Lack of due process? Failure to contact the customer about a problem? Termination without explanation? Jpell explains, in great detail, how Comcast terminated his Internet service, twice, for allegedly using too much bandwidth without ever telling him a) just how much that was or b) warning him in advance.

Gripping FCC testimony keeps hired Comcast space-savers glued to their seats. Photo by Free Press; more photos here.

Comcast hired people to get to the Harvard hearing early:

... Comcast spokewoman Jennifer Khoury said the company paid some people to arrive early and hold places in the queue for local Comcast employees who wanted to attend the hearing.

Some of those placeholders, however, did more than wait in line: they filled many of the seats at the meeting, according to eyewitnesses. As a result, scores of Comcast critics and other members of the public were denied entry because the room filled up well before the beginning of the hearing. ...

Brian recounts his first two weeks with the new Comcast Tivo service:

... The experience, while having so much potential for a quality product at a fair price, has been nothing short of disastrous. ...

It's like they always say: Follow the money - right to everybody's favorite cable company.

Betsy Devine reports from her monitor, where, after two hours, she had graduated from second to first in an online queue to chat with a Comcast rep:

... Fortunately, I have lots of work to do at my computer while I wait. ...

Be is quite happy with RCN. She is not at all happy with Comcast, because in the process of hooking her landlord up, Comcast cut her RCN phone and Internet connections:

... THEY SUCK. IF THEY WERE THE LAST TELECOM IN THE US, I'D JURY RIG A SETUP WITH SOUPCANS AND SOME STRING BEFORE I PARTOOK OF THEIR "SERVICE" ...