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Harvard Pilgrim

By adamg - 6/12/18 - 5:15 pm

He did bad things, but nobody's saying just what, at least not yet, WBZ reports.

By adamg - 10/17/13 - 4:24 pm

Louis Gudema posts a copy of a letter to the CEO of Harvard Pilgrim, which is refusing to pay more than half the cost of an emergency eye procedure even though an eye specialist at Harvard Vanguard told him he needed to get to Mass. Eye and Ear right away or risk having his retina detach. Seems Harvard Pilgrim doesn't agree it was an emergency, and it doesn't pay for "routine" care at the infirmary.

Apparently, although I was told specifically to go to Mass Eye and Ear’s emergency room by Harvard Vanguard, I was expected to check with Harvard Pilgrim at 2AM on a Sunday morning to see what was and was not covered there. Even if I had tried check with Harvard Pilgrim at 2AM on a Sunday, your website does not list a weekend or emergency number. How could I have gotten an approval?

By adamg - 1/25/11 - 7:46 am

WBUR reports and analyzes the implications to businesses and individual consumers.

No word yet on the new name; if they can't figure out which comes first, they could compromise and call it Brandeis Health Care.

By adamg - 3/19/08 - 8:11 pm

Harvard Pilgrim CEO Charlie Baker writes that's what an analysis of Harvard Pilgrim's customers found - and he says he was surprised to learn that.

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