Talk about customer service: Lauren Bettencourt at Channel 4 reports Mayors Tom Menino and Joe Curtatone have ordered their cities to waive any tickets given out today for violations of the "snow" emergency.

For the second time in three weeks, plunging power lines brought the Blue Line to a halt in East Boston and left riders on one train stranded until Boston firefighters could lead them to safety.

A train near Airport station came to a grinding halt when the overhead power lines fell around 5:30 p.m. Shuttle buses are now running, according to the MBTA.

On Jan. 21, a similar incident stranded riders near Orient Heights and disrupted Blue Line service for much of the day.

Channel 7 photo of the dead train.

Deval Patrick headed for the official state Bunker in Framingham to guide us through the next troubled hours - after he slips into an official state cardigan with which to reassure us on the Emergency Broadcast Network:

The governor is in the (underground) house. Photo by MassDOT Secretary Jeff Mullan.

Fun bunker facts: The surface entrance has a giant steel door leading to a downward hallway built in a zig-zag pattern to repel alpha beta radiation, it sits on giant springs to withstand tremors from nearby nuclear blasts and it has a two-bay refrigerated morgue.